Arden Estate Agents Rubery - Bromsgrove

Alex Wheeler

We used Arden Estate to purchase our first property, and unfortunately, our experience was far from positive. During the initial viewing, the agent lacked basic knowledge about the property and was unable to answer several of our questions. Throughout the purchasing process, we felt rushed, as they repeatedly pressured us, even threatening that the seller would relist the property if we didn’t act quickly.

While waiting for a survey to be completed, they questioned why we felt the need for one, which added unnecessary stress. The most disappointing part of our experience came when we collected the keys after completion. The agent handed them to us while on the phone, treating what should have been a special moment as an inconvenience.

Overall, we were left feeling more like an interruption to their day than valued clients. Based on our experience, I cannot recommend this agency to anyone.

Shirley Mcauley

I used Arden recently to sell my home and I couldn't be happier with the service I received.

I tried to sell my house last year with another estate agent but had a terrible time (making house spotless for 1 viewing only to find was no show after, selling and losing buyer etc.. ) that I took the house off the market and took a break.

However this year I decided to put my house back on the market and chose Arden because when I had viewed properties with them I found they answered questions before I asked them or knew the answer and if they didn't they found out and called me back.

When Peter Gilbert came to value my house he was lovely, it was like he knew how much my house meant to me and made me feel very relaxed and not under any pressure. He promised a quick sale and was so true to his word - he told my house in two weeks which was way quicker than I expected.

After I accepted the offer I was passed on to Amy Woolaston who was brilliant. I had trouble with house I was buying and so thing took longer than expected and I worried I would lose my buyer again but Amy kept myself and my buyers informed of what was going on at every stage and checked in with us regularly.

I can't thank Arden and the team enough for everything they did and the support we received.

Would highly recommend.

Sarah Jenks

Romily and the team were brilliant from start to finish. They did a fantastic job of marketing the property and negotiated us the price we were hoping for. Amy did an amazing job to get the sale (and our purchase) over the line when there were issues further up the chain, and we will be forever grateful for her help. They went above and beyond, and I wouldn't hesitate to recommend them to anyone looking to sell their house.

Lauren Hatton

Arden have been great from start to finish, we first arranged our viewings with Sharon back in may and she was super helpful throughout the beginning of this process!

When viewing the property we met Gracie who was beyond lovely and confidently answered any questions we had about the property.

Romily has been a pleasure to speak throughout this process and has such a lovely vibe any time she has called, any questions i had (especially at the start of this process) she answered so quickly which was a massive help.

Amy has also been a superstar, any questions I’ve had she answered so quickly (even when I’ve had a silly questions) and has sorted everything so promptly.

Billy we can’t thank enough, with being new to the world of property and mortgages he has broken down everything for us so this whole process has been so easy to understand and eased any anxieties we had!

I would absolutely recommend using Arden to any friends or family and especially first time buyers!

Emmett Mcnamee

Would highly recommend Romily, Amy and Grace from the Bromsgrove office.
From the start to the finish they were very profession, giving lots of guidance, explaining the process, keeping me up to date and liaising well the me and the buyer.
They obviously know their job very well, but they are also sensitive, humanistic and have a great sense of humour.
Would highly recommend

Katherine Kellard

I can't thank the Arden team enough for helping me find my perfect first home! When the listing appeared on Rightmove, I was the first to call, and Pete promptly arranged a viewing that same day. He was a pleasure to chat with and flexible enough to work around my childcare needs. I made an offer the next day, and within an hour, it was accepted. The ladies at Arden understood how crucial this move was for me, given my circumstances, and they were incredibly quick to assist. I'll never forget Romily's call with the fantastic news—she was so kind and understanding. Eight weeks later, I've completed the purchase and now have the keys to my new home. Amy kept me fully informed throughout the process, answering all my questions with patience and offering much-needed reassurance. As a first-time buyer, I couldn't have asked for a better experience. From start to finish, Pete, Romily, and Amy were outstanding, and I wouldn’t choose any other agent.

M Skerr

After a couple of sales fell through with another agent, we entrusted Romily at Arden to sell our property. The process was smooth and professional and completed in a couple of months. Romily kept in regular contact and helped the sale progress whilst keeping us updated along the way. I would be more than happy to recommend Arden to anyone in need of an estate agent.

Kate Hibbert

Very friendly knowledgeable staff at Arden Rubery!
Recently sold my house with Arden Estate agents Rubery and cannot fault their great service all staff and being excellent!
Especially Romily who made me feel at easy for my sale process.
Thanks