insight6 - Birmingham - Sutton Coldfield

Overview of Insight6 - Birmingham

Located at 23 Thornhill Park, Streetly, Sutton Coldfield B74 2LQ, United Kingdom, Insight6 is a premier consultancy firm specializing in mystery shopping and customer experience analysis. Their business address is easily accessible, making it convenient for both clients and prospective employees to visit. The company can be reached via phone at Phone: 7826869121, and their professional online presence is well-established with a Website: insight6.com, which offers a wealth of information about their services and how they operate.

Key Features and Services

Insight6 stands out with its specialties in consulting, focusing primarily on enhancing customer service standards through their unique mystery shopping approach. This method allows them to evaluate real-world customer interactions, providing invaluable insights for businesses aiming to improve their service quality. Their expertise in consultant services ensures that clients receive thorough and insightful analyses.

The company places a strong emphasis on developing the skills of its employees, offering extensive training in areas such as report writing and time management. This commitment to professional development reflects their dedication to excellence and ensures that their consultants are well-equipped to handle any challenge.

Work Environment and Employee Experiences

Opinions from current and former employees paint a picture of a positive and supportive work environment. With 21 reviews on Google My Business and an average opinion rating of 5/5, Insight6 is clearly doing something right. Employees frequently highlight the flexible working arrangements, the enjoyable nature of their work, and the rewarding aspect of contributing to business improvement. Stuart, a notable figure within the company, is praised for his exceptional support and ability to address any queries promptly and effectively.

Recommendation and Contact Information

For anyone considering a career in customer experience analysis or looking to enhance their mystery shopping skills, Insight6 offers an excellent opportunity. Their flexible work schedule, coupled with the chance to develop valuable skills in report writing and observational analysis, makes them an attractive choice. Given the glowing reviews and high ratings, it's no surprise that Insight6 is a respected name in the consultancy field.

To explore more about opportunities at Insight6 or to learn how you can contribute to their success, we highly recommend visiting their website at insight6.com. Here, you can find detailed information on their services, how to apply, and get in touch with the team directly. Whether you're a seasoned professional or just starting out in your career, Insight6 promises an engaging and rewarding experience that could be the stepping stone to your next professional achievement. Don't miss this chance to join a dynamic team that values excellence and continuous improvement. Contact them today to discover how you can be part of their success story.

👍 Reviews of insight6 - Birmingham

Ria P.

5/5

My experience at Insight 6 has been enjoyable. I have developed skills in report writing and time management. Stuart has been brilliant in assisting with any queries!

Sabia S.

5/5

Working at insight6 has provided me with invaluable written and observational skills. Stuart has been absolutely brilliant and is always on hand to solve any obstacles/ queries that I have. I have really enjoyed working with Stuart over the last two years and would definitely recommend the mystery shopping experience; it is flexible, good fun and very rewarding.

Caroline E.

5/5

We have worked with insight6 and Stuart for a while now and have found their work and reports to be very useful. Having a mystery shopper report really helps us to see the business through customers eyes and highlights areas that we can improve on. We have always found it easy to get hold of insight6 when we need to and Stuart offers brilliant advice. We hope to get a date in the diary soon for some team development training with him too! We would highly recommend for any customer facing business. Manor Farm Shop, Catthorpe

T D.

5/5

Working at Insight6 - Birmingham i have found to be a great experience. They are very professional, communicate well and the focus on customer care and satisfaction is at the heart of what they do. I have learnt some invaluable skills in both written and verbal communication with the help of their team. I found the projects i had worked on to be both interesting and engaging and I would definitely recommend their services and work opportunities
Tarryn

Lisa B.

5/5

Working as a mystery shopper with Stuart and insight6 is fun, varied, rewarding and interesting. I work around my son's school hours and have complete control over what and how many jobs I do. Stuart is very supportive and and his training and guidance has been invaluable. I know that companies value the feedback I give them and this makes me feel that I am doing a worthwhile job.

Lauren R.

5/5

I’ve worked for Insight6 for almost 6 months now and have found the mystery shopper job very flexible and interesting to do. It has given me a new perspective on customer service. Furthermore, as a student, it Fits around my lecture schedule perfectly and the company is understanding if I can not do a review last minute. Great company doing helpful work!

Sarah C.

5/5

I have been working with Stuart and Insight 6 for the last year. There has been clear improvements to our customer journey over the last 12 months which I put down to hard work that Stuart has put in, in working with our team to improve the feedback we obtain from customer calls.

Fishers S.

5/5

Fishers Solicitors have had two training sessions with Stuart so far and they have been really engaging and inspiring. There has been lots of top tips that we will continue to apply to our everyday conversations with clients. It's always useful to get refreshed on proving great customer service, and Stuart really was great at doing that for us.