Hawkridge & Company LLP - Gillingham

Rain B.

Had the pleasure of working alongside the conveyancing team for a recent house sale. Communication was great and the process went through smoothly. Overall, a really good conveyancing experience!

David B.

Hawkridge & Company are really professional I'd the pleasure of Kelly and team helping to obtain grant of probate I highly recommend using this Solicitors. Kelly and team always answered calls and emails regarding any questions Thank you for all your hard work and help 🙏

Sandra B.

Formal complaint waiting for them on their return from Christmas Break. No-one has bothered to tell me my solicitor has left - this is the second one!!!!!! I have been trying to get divorced since May 2018, they have not represented me, they have list my file, don’t return calls & enough is enough now. They came highly recommended, I would never use them again. Formal complaint & im taking them to Financial Ombudsman

Adam J.

Terrible service. Red flag number one was being told they receive high return if their paperwork from the courts. Guess what, it was rejected by the courts. All issues noted were to do with the documents drafting and none from our side. 2 months later, they've still not done anything with the return and continue to ignore calls and emails. Avoid at all costs, complete scam to get your payment then not actually complete the paid works.

melissa N.

Awful company with terrible communication. Was dealing with Faye Lygo and was told sale could be completed in 2 weeks once paperwork was recieved from the other side. This has been going on for nearly 2 months now and have had no update for 2 weeks, despite numerous emails and phonecalls. Formal complaint will be lodged and will be taking this to the Ombudsman.

Michael G.

I have used this firm over a number of years for house purchases, settlement of estates, production of wills, and more recently obtaining probate and power of attorney. I have always found them very helpful, user friendly, and professionally efficient, and would have no issues with recommending them to others where appropriate.

Jason

A very disappointing experience! Been calling up the last three working days just to get a quote from the conveyancing team, and I have heard nothing from them even though I chased them up a couple of times today just to get an update, the receptionist is helpful and said will check what’s going on and call me back in 5 mins but never did ( same thing happened on last Friday). So if you have something urgent to deal with, it’s best to avoid using them, I gave up calling and using their service now.

Nicholas B.

I chose Hawkridge to assist with probate, conveyancing and other matters dealing with my late brother's estate. I dealt with Helen for the probate have no complaints she was prompt, professional & competent.
I chased up the invoice & paid it immediately, as was deserved for the service I received.

However, I had to switch to a different law firm for conveyancing, because I could not get them to arrange to meet me, nor even to answer emails - Mark included.

I had to travel several hundred miles to meet with estate agents in Gillingham, and the first people I asked to arrange to meet me - 2 weeks in advance of travelling - were my then solicitors, but, despite several reminder emails I got neither a meeting nor replies to my emails from the conveyancing staff nor from Mark.

There is no way I would risk trusting a company that behaves like that when you're trying to give them new business, with handling the contracts & proceeds of a house sale.

When the boss thinks it's OK to ignore customer's it's time to move on.