Barking Learning Centre (Barking Library) - Barking

Barking Learning Centre: A Comprehensive Resource

The Barking Learning Centre, formerly known as Barking Library, stands as a vital community hub located at 2 Town Sq, Barking IG11 7NB, United Kingdom. It’s a multifaceted facility offering a diverse range of services and resources catering to a wide spectrum of needs within the Barking and East London area. The centre’s commitment to accessibility and inclusivity is evident in its numerous features designed to support individuals of all backgrounds and abilities. For those seeking information or assistance, the centre’s phone number is 2087248725, and its official website is lbbd.gov.uk. This resource provides detailed information about the centre’s offerings and operating hours.

Services and Specializations

The Barking Learning Centre distinguishes itself through a comprehensive suite of services. At its core, it functions as a library, housing an extensive collection of books, periodicals, and digital resources. Beyond traditional library services, the centre actively supports adult education, providing courses and workshops designed to enhance skills and knowledge. A dedicated children’s library fosters a love of reading in young minds, offering age-appropriate materials and engaging activities. The centre also hosts various clubs, creating opportunities for social interaction and shared interests. Recognizing the importance of employment, a job agency operates within the centre, assisting individuals with job searching and career development. Furthermore, financial advice is available through a partnered financial advisor, offering guidance on budgeting and financial planning. For those needing tools for DIY projects or small businesses, a tool rental service is readily accessible. Notably, the centre also functions as a location for university level courses and lectures, broadening educational opportunities within the community.

Accessibility and Amenities

The Barking Learning Centre prioritizes accessibility for all its users. It features a wheelchair-accessible car park, ensuring convenient access for individuals with mobility challenges. A wheelchair-accessible entrance and wheelchair-accessible seating are readily available throughout the building. Restroom facilities are also adapted to meet the needs of individuals with disabilities, with a wheelchair-accessible toilet provided. The centre is committed to creating a safe and welcoming environment for everyone, including a transgender safe space. Families with young children will appreciate the kid-friendly activities offered, and a nursing room is available for mothers who require a private space. Street parking is available nearby, and the centre is conveniently located near paid street parking options.

Community Feedback and Reputation

The Barking Learning Centre consistently receives positive feedback from its users. Currently, the centre boasts 131 reviews on Google My Business, reflecting a strong level of community engagement. The average opinion is 3.9/5, demonstrating a generally favorable perception of the services and atmosphere provided. Testimonials frequently highlight the exceptional customer service provided by staff members, particularly Drilona, who is commended for her dedication and willingness to go the extra mile to assist patrons. A specific instance described by a user underscores the value of such personalized support – Drilona’s assistance in resolving an online account issue, ensuring a same-day borrowing, exemplifies a commitment to customer satisfaction. Conversely, some users have noted that ground floor staff could improve their approach, emphasizing the importance of positive and welcoming interactions. Overall, the centre’s commitment to providing a supportive and resourceful environment is evident in the positive feedback received.

Contact Information and Location Details

Address: Learning Centre, 2 Town Sq, Barking IG11 7NB, United Kingdom.
Phone: 2087248725
Website: lbbd.gov.uk

The centre’s strategic location in Barking makes it easily accessible to residents and visitors alike. It’s a valuable resource for learning, personal development, and community engagement.

👍 Reviews of Barking Learning Centre (Barking Library)

MP

5/5

Special mention to Drilona. Her customer service skills were excellent. She helped me create a account as the online systems were not working properly. She went the extra mile and ensured that I could borrow on the same day. The senior management needs to make note of this staff who is an asset to LBBD. Customers need such kind of lovely people who can make their day go great. But one down side was the staff on ground floor who were behaving like 'touch me not'. They were the opposite of Drilona. Anyway thank you Drilona for all the help you rendered which means a lot.

Imran K.

1/5

Steer clear if you want peace and quiet. This place is a place to watch movies, use free wifi and scream and shout without the staff giving a toss. I would not call this a library maybe a place for drug addicts to watch movies on their phone loud

Aaron B.

1/5

Oh gosh where do I start. If your looking for peace and quiet. Steer clear. Everyone including staff shouts and screams. Babies scream. You can smell all different nasty smells from burnt food to the crackheads who come here to chill and drink alcohol. Staff don't care. Odd.

C S.

2/5

Visited today to return a book and was my first time as I took the book from another library. The blonde lady at the Reception of the Family lady who directed me where to go was lovely. The receptionist at the Adult library with the pink top or scarf on was sarcastic and rude. Telling me ' It does have Redbridge on it' when I asked if it was ok to return it to thus one. Your station where you were seated was a mess and first impressions count and you had neither. Don't be on reception if you are going to have a bad attitude for no reason.

Banana

1/5

The library isnt the problem, the problem is the asian guy that looks about 30-40 years old was kind of rude, I asked him for something I needed for my older sister and he responded with a rude manner saying: “shes an adult she can do things herself”, I understand his message but he did not know how to convey the message to me in a kind manner. So if he could fix his manner of speaking that would be good thank u.

Shahin A.

5/5

Shahriyer went the extra mile to ensure everything was perfect. Talent Care Education is the best!”

Sabrina

1/5

i arrived for the Babble babes session on time. I even rushed to get there with my 18 month old daughter. The lady in charge of the session didn't allow my daughter in because apparently she was too big.Seems like the staff running these sessions work with more of their own judgement than as professional. She said it cuts off at 18 months. When it clearly states 0-18months on site. I told her I had rushed to get there and it was hard to get out of the house as I'm going through depression. She still refused to let me in. This is absolutely appalling especially in a Borough that's suppose to provide support for mothers of young children. My daughter could also have benefited from this session as her speech hasn't fully developed yet. I left in tears today I could have really done with being in a change of environment especially for my daughter. Parents come to these sessions for support as much it benefits their children it's also for us. It's absolutely disgusting

Jeff G.

4/5

The downsides -
Firstly, it can be very noisy for a library. Staff do not intervene unless someone goes really crazy. So, take headphones or earphones with you.
Secondly, it's not exactly overstocked with books.
Thirdly, it can get quite soporific. Maybe not enough ventilation.
That said, it's a pretty relaxed, clean environment, plenty of desks, computers and power points for electric devices. Eating of cold food is permitted. Staff are generally helpful. Opening hours are pretty generous too. No need to be a member to enter either.
Overall, if you know what to expect it's a good facility, but you will be disappointed if you expect a traditional silent library with a large range of books.