Stagecoach Fenstanton Depot - Fenstanton

{
"content": "

Stagecoach Fenstanton Depot represents a significant and well-established transportation hub within the Fenstanton community and the wider Cambridgeshire region. Situated at Address: Cambridge Rd, Fenstanton PE28 9JB, United Kingdom, this depot serves as a crucial operational center for Stagecoach East, a prominent bus company dedicated to providing reliable and accessible public transport services. The depot’s telephone number is Phone: 1480309084, and visitors can find comprehensive information and journey planning tools on their official website: Website: stagecoachbus.com. The depot’s core specialty, unsurprisingly, is bus company operations, encompassing a wide range of services designed to cater to diverse passenger needs.

Location and Accessibility

The depot’s location at Cambridge Road in Fenstanton offers strategic access to key routes within the area. Fenstanton itself is a village within Peterborough, and the depot’s placement facilitates connections to both Peterborough city center and surrounding towns and villages. Wheelchair-accessible car park and a wheelchair-accessible entrance are provided, demonstrating Stagecoach’s commitment to inclusivity and ensuring that all passengers, regardless of mobility, can easily access the depot and its services. This accessibility feature is particularly noteworthy and contributes significantly to the depot’s reputation as a user-friendly transportation facility.

Operational Details and Services

Stagecoach Fenstanton Depot plays a vital role in maintaining a consistent and efficient bus network. The depot staff diligently oversee the upkeep and servicing of the buses operating from this location. They ensure that vehicles are thoroughly maintained, adhering to stringent safety regulations and quality standards. The depot’s operations are integral to Stagecoach East’s broader network, contributing to the seamless movement of passengers throughout the region. The depot’s commitment to operational excellence reflects a dedication to providing a dependable and comfortable travel experience for all users. The depot’s operational scope likely encompasses various aspects, including:

• Vehicle Maintenance: Regular servicing, repairs, and preventative maintenance to keep buses in optimal condition.
• Driver Scheduling: Coordinating driver schedules to ensure adequate coverage across all routes.
• Fuel Management: Monitoring and managing fuel supplies to maintain operational efficiency.
• Route Planning: Contributing to the planning and optimization of bus routes to meet passenger demand.
• Passenger Information: Providing accurate and up-to-date information to passengers regarding schedules and services.

Customer Feedback and Reputation

Stagecoach Fenstanton Depot has garnered a positive reputation amongst its customers, as evidenced by the Average opinion: 3.7/5 rating on Google My Business, with a total of 45 reviews. The overwhelmingly positive feedback highlights the depot’s commitment to providing a pleasant and reliable service. Many users have commented on the friendliness and welcoming nature of the depot staff, particularly mentioning a dedicated gentleman who frequently engages in conversation with delivery personnel. This personal touch underscores the depot's emphasis on building relationships with its customers and fostering a sense of community. The depot's reputation appears to be strongly linked to the professionalism and courteousness of its staff, suggesting a culture of customer service excellence. It’s clear that the depot values positive interactions and strives to create a welcoming environment for all who visit.

Notable Personnel

Individuals like Razvan, a “shunter top guy hard worker”, are frequently mentioned in customer feedback. These positive mentions highlight the dedication and professionalism of the depot’s workforce. Such recognition demonstrates the importance of recognizing and appreciating the contributions of individual employees, fostering a motivated and engaged team. The depot likely invests in training and development to ensure its staff maintains a high standard of performance and provides exceptional customer service. The positive anecdotes about staff interactions contribute significantly to the depot’s overall positive image.

Recommended Information for Visitors

For anyone planning to visit Stagecoach Fenstanton Depot, several pieces of information are particularly relevant. Firstly, the depot’s address is Cambridge Rd, Fenstanton PE28 9JB, United Kingdom. Contacting the depot directly via telephone at Phone: 1480309084 is recommended to inquire about specific services, delivery arrangements, or operational hours. The Stagecoach bus website, Website: stagecoachbus.com, provides detailed route maps, timetables, and fare information. Furthermore, the depot’s commitment to accessibility is noteworthy, with a wheelchair-accessible car park and wheelchair-accessible entrance ensuring that individuals with mobility impairments can comfortably access the facility. Visitors should anticipate a professional and efficient operation, reflecting Stagecoach’s established reputation for reliability and customer service. The depot’s location is strategically positioned to serve the broader Fenstanton and Peterborough area, making it a vital component of the region’s public transportation network.

In conclusion, Stagecoach Fenstanton Depot represents a cornerstone of public transport in the region, characterized by its commitment to accessibility, operational efficiency, and customer satisfaction. Its strategic location, combined with the dedication of its staff, makes it a valuable asset to the local community and a reliable provider of bus services.

👍 Reviews of Stagecoach Fenstanton Depot

Darren J.

5/5

I've always had a good experience travelling with stagecoach and the drivers are friendly and welcoming

Carl H.

5/5

I deliver tyres here every now and again. There is a mature gentleman who I have a good chat with while helping him stack the tyres. One of the friendliest stagecoach depots I deliver to.

Motorway K.

5/5

Razvan amazing shunter top guy hard worker !

Arron B.

1/5

Annoyingly I could not give zero stars, waited for a bus from Houghton to Huntingdon (bus 904) on 10/9 at 11.45 and it did not turn up, waited for a bus later that day from Huntingdon to Houghton (bus 904) at 5.30 and again did not turn up, try to use public transport and let down, Steve’s taxis it is then who were probably the same price (for 3 of us) and arrived in 3 minutes.

Doreen A.

5/5

Left handbag on bus with car keys phone and money in it. Driver called Matthew was very helpful let me use his phone to get on touch with my brother. Tracked my bag then phoned me in the evening to make sure I was ok. He went beyond his job much appreciated.

Colin M.

3/5

If it's raining, you might need wellies! The main building is looking very much in need of renovation or at the very least a good lick of paint. Otherwise, the staff were all very polite and friendly.

Katie S.

1/5

I have always had problems with these buses being late. I use the bus constantly to get from one place to the other and whenever I use it, I wait for about fifteen to twenty minutes after the time it was supposed to turn up in Longstanton. And some days, it doesn’t even turn up.
Obviously, this is appalling and needs to be sorted out. It has made me late for exams, for appointments and for interviews!
It needs to be sorted as it’s becoming beyond a joke.

Ron R.

4/5

Collected phone left on bus they had it in lost property excellent