Initial IT - Lichfield

Anna W.

Andy has been super helpful in advising me on the best way to integrate a CRM system with my website and processes. He's patient and speaks in layman's terms. Highly recommended as an IT support partner 5⭐️

Matt C.

After 20 years of managing our own IT as an SME technology company, we came to the realisation that it was no longer sustainable. Too much of our time was being consumed by IT issues we weren’t equipped to handle properly—leaving us vulnerable in a rapidly evolving cybersecurity environment.

Naturally, we were cautious about handing over control of something so business-critical to an external provider. However, working with Andy and the team at Initial IT has been a complete breath of fresh air. From the outset, Andy took the time to really listen to our needs, concerns, and the nuances of how we operate. This wasn’t a one-size-fits-all approach—it was tailored, thoughtful, and responsive.

Since partnering with Initial IT, we’ve seen a dramatic improvement in both our confidence and capability around IT management. The burden has been lifted, and we now feel more secure and better supported than ever.

It’s only once you’ve seen it being done well that you truly appreciate the contrast with how it was being handled before.
Highly recommend Andy and the team for any business looking for a trustworthy and proactive IT partner.

Wedding B. L.

We've been so impressed with the service from Initial IT. Andy is an absolute gem—nothing is ever too much trouble, and he consistently goes out of his way to be helpful. His knowledge, professionalism, and calm approach make a real difference, especially when you're dealing with IT issues that need quick solutions. It’s a rare thing to find someone so reliable and genuinely invested in providing great service. Highly recommend!

Jo D.

Initial IT is a great company to work along side. I have written a review about this previously. I wanted to touch base on it again as I have have been dealing with Dave who has been helping on board new members of staff and help set up the IT side of things and the service it great. It is little things like the personal touch they add asking how things are that they have remembered we had a conversion about 12 months prior. Highly recommended.

Maxi M.

I used to think I knew everything when it came to IT, until I saw Initial IT in action. Their knowledge and how up-to-date they are with the latest cyber threats truly impressed me. I was especially shocked to learn about the new captcha scam they exposed, something I had never even considered.
If you run a business that uses computers (and let's face it, that's pretty much all of us), I highly recommend Initial IT. Their expertise, professionalism, and proactive approach make them a must-have ally in this digital age.
I'm also really glad I had Andy from Initial IT as a guest on my Quite Peckish Podcast. It was eye-opening, and I'm grateful for the insights he shared.

Julze

Andy has been an invaluable asset to my IT journey. Not being the most IT savvy Andy has “patiently” coached me through a mire of functionality which has made a considerable difference to my Business!
I would have absolutely no hesitation in recommending his services… frankly no need to look elsewhere. Well done Initial IT

Joanna D.

Outstanding IT support and security! We've been with Initial IT for 3 years, and their service has been exceptional. Andy and the team are always available, proactive, and ensure our systems stay secure and running smoothly. Their expertise gives us total peace of mind, and we wouldn’t trust anyone else with our IT. Highly recommended!

Amina A.

Andy is super professional and an amazing back of knowledge when it comes to ALL things IT. He’s not only so passionate about his job but he’s so personable and warm. He helped me understand the complexities of CRM which is an essential tool for my new business!

Would highly recommend! No hesitation!

Dr Amina Adeniran