Minerva Property Management - Swindon

Peter K.

Mike and the team were friendly and approachable during my tenancy and would be on hand to sort out any issues. By far the best experience I've had with any letting agency.

Anjie C.

It is with a bit of a heavy heart that I am leaving my lovely house that I have been renting for over 10 years. When I first moved in I only planned on staying for a year!
All the team at Minerva have only ever been helpful, friendly and responsive. I love the fact that it’s a family run business which is small enough to offer a great personal service with all the professional gubbins of the large commercial agents, who are only ever worried about the pound signs.
I would not hesitate to highly recommend them. Thank you Mike and the team, if ever I decide to move away from the seaside and come back I’ll be in touch (don’t hold your breath though, the sea 5 minutes from me door beats Swindon town centre any day 😊)

Josie H.

I cannot thank everyone at Minerva enough - hands down the best letting agents I have ever dealt with. I have been a tenant at one of their Highworth properties for over 2 years and have had nothing but excellent service from them - from application to vacating of the property. Any issues I have had with the property (minimal!) have been dealt with immediately, communication has been fantastic throughout and they are a truly kind, caring company that I feel have gone above and beyond what they are obliged to as a letting agent.

In fact I have been so impressed by them that a friend has ended up taking on the property that I am sadly leaving! Cannot recommend enough would use them again in a heartbeat.

Thank you Kim and the rest of the team!

Paul G.

I am an investor who is looking to buy in the area Minerva manages, although not yet using their services I was incredibly grateful for the professional advice and insight into market trends from Mike which will help inform my investment decision. I will be sure to use their services in the not to distant future. It is great to interface with a small family run company that provides excellent customer service where you are not just another landlord.

Jayne M.

Thank you Minerva for your management of our rental property in Shrivenham over the past 5 years. You have always been friendly, knowledgeable and quick to respond to any questions or assistance we needed during our time in Shrivenham. When we first arrived from abroad, Kim you gave me details of local pre-schools and an overview of facilities in the village, you made me feel very welcome. Mike you were always at the end of the phone to answer queries and arrange for maintenance. From moving in, to 5 years later moving out, it has gone smoothly. We always felt in safe hands and really appreciate your professionalism and care over our time in Shrivenham. We wish the Minerva Team all the best, THANK YOU!

Sharon S.

We rented our house in Watchfield through Minerva Property Management. The team were professional and responsive, making sure that any queries we had were dealt with quickly and efficiently. Loved living here and would definitely use Minerva Property Management services again.

Tim H.

With reference to the recent review from Mr De Matos Rito, I would like to respond as his landlord and also in defence of Minerva Property Management who are my managing agents.

I am appalled and disgusted that such unjustified comments are allowed to be published online.

Firstly, let me say that we are happy that this tenant has finally vacated. The nightmare tenancy comment was correct but it should have said – NIGHTMARE TENANT!!! Minerva responded professionally and quickly to all the little issues of maintenance that were reported by the tenant. We as landlords know there is a duty of care and responsibility to tenants and Minerva kept us up to date with any faults. The boiler was an issue but we spent a lot of money to maintain it.

I am aware that Minerva carried out the contracted 3 monthly inspection visits to the property. They send out letters well in advance and make sure there is ample notice to all tenants regarding these visits.

May I point out that Minerva is a member of various professional bodies and that should a tenant have issues, he or she should contact them, not smear such a professional company over the internet.

Finally, I believe this review is from a disgruntled tenant who had a reduced deposit refunded due to lack of respect for my property.

Sophie E.

Very poor first impression. I spoke to Mike over the telephone to enquire about a rental property in Watchfield. I wanted to know whether the landlord would accept pets and Mike kindly said that he would ask and get back to me within 24 hours. 6 days later, I haven't heard a thing and the property has been removed from the website. Is it so hard to be polite and call me to say the property has been taken off the market? Definitely won't be going to them again!