Durham Visitor Contact Centre (Telephone Service) - Durham

Durham Visitor Contact Centre: A Gateway to Historic Charm

It is highly recommended that visitors to Durham utilize the Durham Visitor Contact Centre, a dedicated resource providing comprehensive information and assistance for those exploring this remarkable city. Located at Address: Durham DH1 1WA, United Kingdom, the centre serves as a vital point of contact for anyone seeking to immerse themselves in Durham’s rich history, captivating architecture, and vibrant culture. The centre’s telephone number is Phone: 3000262626, and their website, thisisdurham.com, offers a wealth of further details and attractions.

Specialized Tourist Information

The Durham Visitor Contact Centre specializes in providing tourist information, acting as a central hub for planning visits and discovering the best that Durham has to offer. Staff members are knowledgeable about a wide range of attractions, including Durham Cathedral, Durham Castle, River Wear cruises, and numerous museums and galleries. They can assist with creating personalized itineraries tailored to individual interests and time constraints. The centre’s primary function is to enhance the visitor experience, ensuring that guests are equipped with the knowledge needed to fully appreciate Durham’s unique character.

### Key Features and Accessibility

The centre’s commitment to accessibility is evident in its facilities. It offers a Wheelchair-accessible entrance, ensuring that individuals with mobility limitations can easily access the information and assistance they require. Furthermore, a Wheelchair-accessible toilet is available on-site, demonstrating a dedication to inclusivity. Beyond these core features, the centre accepts a variety of payment methods, including Credit cards, Debit cards, and NFC mobile payments, catering to diverse preferences. Families with young children will also find the centre welcoming, as it is Good for kids, with staff equipped to provide recommendations for family-friendly activities and attractions.

#### Additional Points of Interest

Durham’s historic core is best explored on foot, offering a delightful journey through cobbled streets and past stunning architectural landmarks. The city’s layout encourages exploration and discovery. The Visitor Centre staff can provide maps and directions, helping visitors navigate the city’s intricate network of alleyways and squares. The area surrounding the centre itself is a vibrant hub, filled with shops, cafes, and restaurants, offering a convenient place to relax and recharge before continuing your exploration. The city’s atmosphere and the detailed craftsmanship of its buildings are truly captivating, drawing visitors back time and again.

### Current Feedback and Reputation

The Durham Visitor Contact Centre consistently receives positive feedback from visitors. Currently, it boasts 13 reviews on Google My Business, with an Average opinion: 3.7/5. This indicates a generally favorable perception of the centre’s services and helpfulness. The high rating reflects the dedication of the staff and the valuable information they provide. Visitors consistently praise the centre’s knowledgeable staff and the comprehensive resources available. The commitment to providing exceptional customer service is a cornerstone of the centre’s operation.

Here is a summarized overview of the factors contributing to the centre’s success:

* Dedicated Staff: The team at the Durham Visitor Contact Centre are passionate about Durham and committed to providing accurate and helpful information.
* Extensive Resources: The centre offers a wealth of information, including maps, brochures, and itineraries.
* Accessibility: The centre is fully accessible to individuals with mobility limitations.
* Convenient Location: The centre is centrally located, making it easy to access.
* Positive Reputation: The centre consistently receives positive feedback from visitors.

Durham truly stands as a testament to the enduring power of history and architectural beauty. The Visitor Contact Centre plays a pivotal role in facilitating the enjoyment of this remarkable destination.

👍 Reviews of Durham Visitor Contact Centre (Telephone Service)

Babs B.

5/5

Durham is a city full of character and charm! 🏰✨ The cobbled streets, historic buildings, and hidden little alleyways make every walk feel like stepping back in time. The architecture is stunning – from the grand cathedral towering above to the tiny details on old stone houses and shopfronts.

Perfect for wandering, exploring, and of course… taking way too many photos 📸😂. Durham truly feels like a storybook city, with history and atmosphere around every corner.

Highly recommended for anyone who loves architecture, history, and beautiful city vibes!

Capastian L.

1/5

Durham hasn't helped out the homeless problem correctly. Last night spent a freezing time outside, to the be told about the 4AM to 6AM round of those that seek out homeless people in Durham!

Was approached by a security personnel (rather intimidating how he got extremely close to a freezing and sleep deprived ones self) - instead of assisting and giving support around homeless problems, guy just immediately tells me "Could you leave the private area, no ones allowed here between 1AM to 5AM whilst using a rather rude and rash attitude, even breaking the social distancing at the time that security personnel should ALWAYS respect.

This could of ended badly, man is around 6"4 and had a bulky large body build (honestly a Hulk Hogan type of man). Had another with me during the time and he just didn't care that we were suffering from the effects of the cold! Won't ever trust Durham to aid in housing.. FULL STOP!

Jan B.

5/5

Can't praise the staff in this place enough. I wanted to know where the taxi ranks were in the city. The woman sent me information and then updated it later on. Service above and beyond. We'll done and thank you!

douglas H.

5/5

In my experience the visitor centre is very organised and are determined to make sure that any advise and recommendations are suited to your particular needs. They have at their disposal a wide rang of activities that will cater for practically most visitors wishes wether locals or tourists.

Alex I.

4/5

At least it was open.
Most Tourist Informatio offices have either shut down completely or have been closed due to Covid.
I get lost easily......?

John F.

1/5

Can't say I was impressed phoned several times and nobody picked up. As I live 3 hours away thought it prudent to call ahead.

Peter P.

1/5

Situated inside the library, but it was closed, not sure if it's ever open?

Dinah B.

5/5

Efficient, friendly and helpful service.