Cloud 9 Leisure - Cramlington

Address: Unit 59F, Cloud 9 Leisure, Unit, South Nelson Industrial Estate, 59C S Nelson Rd, Cramlington NE23 1WF, United Kingdom.
Phone: 1670739370.
Website: cloud9leisure.co.uk
Specialties: Embroidery shop.
Other points of interest: In-store pick-up, Wheelchair-accessible car park, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 48 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Cloud 9 Leisure

Cloud 9 Leisure: A Premier Embroidery and Workwear Provider

Cloud 9 Leisure is a well-regarded embroidery shop located in Cramlington, United Kingdom, catering to businesses and individuals seeking high-quality branded clothing and embroidery services. With a strong reputation built on exceptional customer service and a wide selection of products, Cloud 9 Leisure has become a trusted partner for numerous clients.

Location and Contact Information

Finding Cloud 9 Leisure is straightforward thanks to its accessible location. The shop is situated at Unit 59F, Cloud 9 Leisure, Unit, South Nelson Industrial Estate, 59C S Nelson Rd, Cramlington NE23 1WF, United Kingdom. For inquiries or to place orders, customers can reach them by phone at 1670739370. Detailed information, including product catalogs and service descriptions, is available on their website: cloud9leisure.co.uk.

Services and Specialties

The core specialty of Cloud 9 Leisure lies in embroidery. They offer a comprehensive embroidery service, transforming garments with logos, designs, and text. Beyond embroidery, the shop boasts an extensive range of workwear and branded clothing options. This includes everything from polos and sweatshirts to jackets and hi-vis vests. The availability of various colours and garment types is a significant draw for customers. They don't just offer standard items; they provide diverse choices, allowing clients to precisely match their branding requirements.

Customer Experience and Reviews

Cloud 9 Leisure consistently receives positive feedback from its customers, as evidenced by its impressive average opinion of 4.9/5 on Google My Business, based on 48 reviews. A recurring theme in these reviews is the exceptional level of customer service. Many customers highlight the staff's helpfulness, going above and beyond to assist with selections and provide expert advice. The team's ability to remember returning customers, even after extended periods, is a testament to their commitment to building lasting relationships.

The quality of the products is another frequently praised aspect. Customers consistently express satisfaction with the durability and appearance of the branded clothing they receive. The ability to provide high-quality results, coupled with friendly and attentive service, has fostered strong customer loyalty. It appears they are very capable of meeting the needs of both new and returning clients.

Accessibility and Payment Options

Cloud 9 Leisure prioritizes accessibility for all customers. The facility features a wheelchair-accessible car park and a wheelchair-accessible entrance, ensuring a comfortable and convenient shopping experience for individuals with mobility challenges. They accept a wide range of payment methods, including credit cards, debit cards, and NFC mobile payments, offering customers flexibility and ease of transaction.

Why Choose Cloud 9 Leisure

  • Exceptional Customer Service: As repeatedly mentioned in reviews, the staff are knowledgeable, helpful, and dedicated to providing a positive experience.
  • High-Quality Products: The garments offered are durable and meet professional standards, ensuring a lasting representation of the client's brand.
  • Extensive Selection: A wide variety of clothing styles, colours, and sizes are available to accommodate diverse needs.
  • Convenient Location & Accessibility: Located in Cramlington's South Nelson Industrial Estate, the shop is easy to find and offers accessible facilities.
  • Flexible Payment Options: Acceptance of various payment methods simplifies the purchasing process.

Ideal Customers

Cloud 9 Leisure is an ideal partner for:

  • Businesses: Looking to brand their employees with uniforms, workwear, and promotional items.
  • Sports Teams: Requiring custom-embroidered jerseys, training gear, and team apparel.
  • Schools & Organizations: Needing branded clothing for events, fundraisers, or staff identification.
  • Individuals: Seeking personalized embroidery on clothing or gifts.

Frequently Asked Questions (FAQ) - Anticipated

Based on common inquiries in similar businesses, here are some anticipated FAQs:

  • What is the minimum order quantity (This would need to be confirmed with Cloud 9 Leisure directly.)
  • What file formats do you accept for embroidery designs (Vector formats like .EPS or .AI are typically preferred.)
  • How long does the embroidery process take (Turnaround times vary depending on order size and complexity.)
  • Do you offer design services (Some embroidery shops offer design assistance; this would need verification.)

Further Considerations

Cloud 9 Leisure’s commitment to remembering returning customers suggests a strong focus on building relationships and providing personalized service. The wide range of garment options and varied colours indicates they cater to diverse branding needs. The accessibility features demonstrate a commitment to inclusivity, making their services available to a broader customer base. The combination of quality products, friendly service, and convenient amenities positions Cloud 9 Leisure as a leading embroidery and workwear provider in the Cramlington area.

👍 Reviews of Cloud 9 Leisure

Cloud 9 Leisure - Cramlington
Bob T. B.
5/5

Wow what a place talk about an Aladins cave for choice. Ian was just outstandingly helpfully. Great choice of garments and variations of colours
What will I get next

Cloud 9 Leisure - Cramlington
Stuart L.
5/5

Ordered some business branded clothing from them and very impressed with the quality. I had been in around 4 years ago asking some questions but never got around to proceding, they still rembered me within a few minutes of walking in!! Great business

Cloud 9 Leisure - Cramlington
Abbi A.
5/5

Great, quality products. Reliable and super friendly service. We wouldn’t go anywhere else!

Cloud 9 Leisure - Cramlington
Samantha P.
5/5

Absolutely amazing service! Had to do a mad dash to get uniform for my youngest who had only just been given a school place after moving up to the area. The lassie at the till managed to get my uniform needs sorted in about 2.5 hours. Saved my sanity and did an amazing job in the process!!

Cloud 9 Leisure - Cramlington
John M.
5/5

Excellent service from Ian and the team nothing to small or large to fix even though they always seem very busy when I've needed any work wear

Cloud 9 Leisure - Cramlington
Southlands M. C.
5/5

I have known and Dealt with Ian and his wife for a few years now, and have recently started using Cloud 9 alot for printing on my sons clothing line. Even though I am a total pain and never get my orders right and keep adding to them Ian is always supportive, knowledgeable and always gives me the best advice on what products to use and quality of fabrics. Absolute top quality business, with amazing customer service, and I wouldn't use anyone else! Prices are also the best I have come across by a mile!!!

Cloud 9 Leisure - Cramlington
keith W.
5/5

Usual excellent service ,

Cloud 9 Leisure - Cramlington
John K.
5/5

Fantastic company to deal with. Clothing is really good quality and hard wearing. Embroidery is top notch. We get all our work clothes from here and wouldn't go anywhere else.

Go up