Ferguson Motor Repairs - Seaham

Address: Mary St, Seaham SR7 7JT, United Kingdom.
Phone: 1915819232.
Website: fergusonmotorrepairsltd.co.uk
Specialties: Auto repair shop, Car inspection station.
Other points of interest: Wheelchair-accessible car park, Mechanic, Toilet, Appointments recommended, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 155 reviews on Google My Business.
Average opinion: 4.8/5.

📌 Location of Ferguson Motor Repairs

Ferguson Motor Repairs Mary St, Seaham SR7 7JT, United Kingdom

☎️1915819232

⏰ Open Hours of Ferguson Motor Repairs

Monday: 8:30 am–5:30 pm
Tuesday: 8:30 am–5:30 pm
Wednesday: 8:30 am–5:30 pm
Thursday: 8:30 am–5:30 pm
Friday: 8:30 am–5:30 pm
Saturday: 8:30 am–12:30 pm
Sunday: Closed

Ferguson Motor Repairs: A Trusted Automotive Service Provider

Ferguson Motor Repairs is a highly-regarded auto repair shop and car inspection station located in Seaham, United Kingdom. Situated at Address: Mary St, Seaham SR7 7JT, the business has steadily built a strong reputation for reliable service and customer satisfaction. They are easily accessible, boasting a wheelchair-accessible car park, ensuring convenience for all clients. For those requiring assistance, a toilet is readily available on-site.

Contact Information & Online Presence

Clients can reach Ferguson Motor Repairs via telephone at Phone: 1915819232. Further details, including comprehensive service offerings and opening hours, can be found on their official website: Website: fergusonmotorrepairsltd.co.uk. The website serves as a valuable resource for prospective customers, offering insight into the range of services provided and showcasing the team’s expertise.

Services Offered – Comprehensive Automotive Solutions

Ferguson Motor Repairs specializes in a broad spectrum of automotive maintenance and repair services. They cater to a diverse clientele, providing solutions for both private vehicles and commercial vehicles. Their services typically encompass:

General Vehicle Servicing & Maintenance: Regular servicing to ensure optimal vehicle performance and longevity.
Diagnostic Services: Utilizing advanced diagnostic equipment to identify and resolve complex mechanical and electrical issues.
Brake Repairs & Replacements: Ensuring safe braking systems through expert repairs and component replacements.
Suspension & Steering Repairs: Maintaining optimal handling and ride quality.
Engine Repairs & Diagnostics: Addressing a wide range of engine-related problems.
Tyre Services: Offering tyre fitting, balancing, and alignment services.
MOT Testing: Providing comprehensive car inspection services to meet legal requirements.

Customer Experience & Convenience

A significant factor contributing to Ferguson Motor Repairs’ success is its commitment to customer service. Many clients have highlighted the company’s responsiveness and willingness to go the extra mile. A particularly noteworthy example demonstrates their proactive approach – a customer experiencing a sudden battery drain, without an appointment, was promptly attended to, diagnosed, and repaired, with regular updates provided. This commitment to addressing urgent needs quickly and efficiently is a hallmark of the business.

Furthermore, Ferguson Motor Repairs embraces modern payment methods, accepting credit cards, debit cards, and NFC mobile payments, offering clients unparalleled convenience. It's strongly recommended to make appointments in advance to guarantee availability and minimize waiting times, reflecting their commitment to efficient service delivery.

Positive Feedback & Reputation

The company’s strong reputation is further reflected in its impressive online presence. This company has 155 reviews on Google My Business, with an average opinion of 4.8/5. These reviews consistently praise the mechanics' expertise, honesty, and the company’s overall professionalism. The feedback often emphasizes the quality of the workmanship and the friendly, helpful service provided. For instance, one customer remarked, ‘Good service, would use again. Car developed problem which caused battery to drain overnight. With no appointment I went down to Fergusons. Left car they put it on computer fixed it. Gave me a call early afternoon to take it away to try it. If problem solved pop back to pay. Can’t beat that’. This anecdote encapsulates the kind of exceptional service that customers frequently report.

Location & Accessibility

Located at Address: Mary St, Seaham SR7 7JT, United Kingdom, Ferguson Motor Repairs is strategically positioned within the Seaham community. Its accessibility is further enhanced by the presence of a dedicated wheelchair-accessible car park, demonstrating a commitment to inclusivity and customer convenience. The facility also provides a toilet for client use, further improving the overall experience.

Summary

Ferguson Motor Repairs is a reputable and reliable auto repair shop and car inspection station in Seaham, UK, renowned for its skilled mechanics, comprehensive services, and commitment to customer satisfaction. With convenient location, modern payment options, and a strong online presence, it stands as a trusted partner for vehicle maintenance and repair needs.

👍 Reviews of Ferguson Motor Repairs

Andy B.

4/5

Good service, would use again.

David B.

5/5

Car developed problem which caused battery to drain overnight. With no appointment I went down to Fergusons. Left car they put it on computer fixed it. Gave me a call early afternoon to take it away to try it. If problem solved pop back to pay.
Can't beat that!

Alan E.

5/5

This garage can’t do enough for you. They were very good when I broke down recently. It was only a minor faul but it was diagnosed and quickly put right. Very competetive price wise. Book in for a full service and approx 2 hours later you’ve got the car back. Better than all day at a main dealer. Travis and his staff 5 star

Judith M.

1/5

First time I've used this garage and I would never use it again. Totally ripped off. Had timing belt replaced. Booked in and was told it would take 3-4 hours. Date put back 2 weeks owing to "urgent family holidays". Took it in 8am on agreed date expecting to pick it up after lunch. Took 2 days. Wouldn't answer the phone when I rang for an update. Walked to garage in the rain to be told it wasn't ready. When I asked what the problem was he developed a really bad attitude and was really rude. Charged me £600 for what should have been a £300-£400 job. No breakdown on the bill. No doubt he was charging me a fortune for labour as it had taken 2 days but I had passed the garage 3 times during those 2 day only to see the car just sitting not being worked on. Absolute disgrace, wouldn't recommend at all

Lydia

5/5

Today I have collected my car after MOT. My car was previously making all kind of noises. After the repairs they have done, respecting the quote they said previously, my car is running as a new. Very silence and soft driving. I recommend this garage 100%. Thank you Travis and your team!

Mark K.

5/5

Always spot on. Priced fairly and mechanics are efficient. The downside is they are really popular so it takes an age to get through on the phone so don't expect to get your car in the next day. If you want work doing plan well ahead!! Mot, service, diagnostics, car maintenance available.

Elizabeth F.

5/5

Began using this garage when my son bought his first car. They have done a lot of work for him since as he insists on buying very old Japanese cars. Since then myself , other son and his wife have always took cars along.
Always get good service. All friendly in garage. Price always what was quoted. If anything additional needed will contact you to agree before work carried out.
Definitely reccomend ( or maybe not as I may struggle to get an appointment). 10/10.

Ian S.

5/5

Trav and the guys have always been brilliant they have looked after our vehicles for years now. Would highly recommend them always a pleasure to have the car serviced mot brakes etc done by top professionals 👍👍