Balancer (The) Ltd. - Stoke-on-Trent

Kerry A.

Nic has been consistently available, making it easy for me to reach out whenever I need guidance or support. His patience is truly commendable; he takes the time to listen and address all of my concerns without making me feel rushed. Additionally, his efficiency is impressive—he completes tasks quickly without sacrificing quality. I feel confident in his capabilities and expertise. If you’re looking for an accountant who is approachable, knowledgeable, and quick, look no further! Highly recommended!

Matt C.

Nic has been brilliant at working with us to let us know what we can and can't do in our business with regards to not just current accounting issues, but future accounts planning. It's more than a tax return, it's a full service. Accounting isn't our favourite task and having someone we trust to deal with that is essential to running a successful business. Nic is always willing to meet us in person for a catch up and to discuss anything we need to know moving forward and answer any questions we have.

Josh C.

Nic has been my accountant for years, and I couldn’t be more grateful for the exceptional service he provides. From annual accounts to tax returns, Nic is always on top of everything, even when I’m running behind or dealing with things last minute. He consistently goes above and beyond, offering reminders and ensuring I stay compliant. His attention to detail, proactive approach, and commitment to keeping things organized have been invaluable to my business. I genuinely appreciate his professionalism and personal touch. I highly recommend Nic for anyone in need of a reliable and dedicated accountant!

Shirley C.

I found Nic to be professional, courteous, and quick to respond to any of my queries, he explained patiently, and comprehensively so I fully understood my choices.
He quickly identified how to improve my business and become more cost effective.
His help ensured I received a healthy tax rebate which I wasn't aware I could have received, so thanks Nic!
I've always found that Nic will go above and beyond to set out my options and help me navigate business tax and requirements.

I'm so pleased he was recommended to me by another business, and I know they're as equally as pleased with Nic's service.
Whether you are self employed or have a small Limited Company, I'd definitely recommend you talk to Nic and tap in to his vast experience.

His rates were reasonable, previously , as I found to my own cost, you get what you pay for. I have experienced a less knowledgeable and experienced accountant in my past that led to a myriad of errors and bad advice. In hindsight, this cost me in the long term.
I wish I'd have come directly to Nic. I now understand my accounts, my responsibilities and what is legitimate and correct when it comes to HMRC. Trust is a hard thing to earn and Nic has.

I've found that I'm so much more relaxed and confident about all the information requested and given by someone with so much experience.
Thanks Nic for all your help and assistance. Id absolutely recommend your services

Matthew T.

During the time I have been using the balancer, Nic has helped me as my business has grown. From Sole trader accounting to VAT registration and now limited company set up Nic has advised us at every step. I would not hesitate to recommend the balancer for all your accounting needs.

Anissa W.

I’ve recently terminated our service with the Balancer and I’m so glad that we’ve parted ways! In such a short space of time, our new accountant has made such a positive impact to our business, and it’s highlighted the quality of service we received from the balancer, which was overall mediocre.

The good about Nic, is that he’s very quick to respond to queries, when I ask the questions.

He has also offered some guidance on how to process transactions for our business, at the very beginning (when we joined). I’ve never personally worked in a practice, so doing the bookkeeping for our business was very new. He helped me to set everything up, and I give him credit for that! It started off on a high note!

However, the downsides, is that communication between us became very weak afterwards. We’d go months and months (6/7 months) without talking with him. Whereas, my new accountant would set up calls for us to speak to each other and discuss how the business is going etc, and how can he help to make things better! A very personalised service.

My new accountant reviews our accounts and recommends ways that we can save money and asks questions! Whereas with Nic, I’m the one to ask the questions!

There were so many ways that we could reduce our Corp tax, which we didn’t know about, that Nic never made us aware of! I found this out through Google, which you don’t expect to do when we’re paying for an accounting service!

Whereas with our new accountant, he’s laid everything out for us and really tries to help us!

At the end, I, politely, told him that we were leaving and we will be utilising the service of another accountant.

He told us that it’s best that we’re parting ways with him, which I thought was extremely rude and unprofessional!

He said this was because we never followed his advice about Payroll, which wasn’t special advice, all he said was to put my partner on the payroll. That’s basically the only advice he suggested (apart from setting up the accounts) we were given in 12 months. I thought this was an extremely poor reason to be rude and unprofessional as we’ve always been courteous and friendly.

Furthermore, with our last VAT return which he submitted for us, he never told us how to pay for it, which led to us receiving a warning letter from HMRC! I feel like this was out of spite for leaving him.

With our new accountant, with every VAT return that is submitted, it’s uploaded onto a portal for us to approve and also attached is how to pay for the VAT return!

I think Nic is a great accountant for just submitting your financial statements, however if you want an accountant that goes above and beyond to help you, that offers a bespoke personalised service, I would look elsewhere.

He said to me at the end he would be very disappointed if I left a negative review. Nic, I will not be bullied into not sharing my truth.

Ushma V.

I started working with Nic just before the Covid lockdown. He has been very supportive and informative about keeping me up to date during these difficult trading times. Efficient with my tax returns and end of year accounts. Responsive to questions and I've already referred someone to him. Happy to recommend.

Tandi F.

I have just changed accountants to Nic. He has worked his socks off to get my 2021/22 year end onto Xero and has done my HMRC submissions for my personal self assessment and the limited company submission. Going forward this is so much easier for me to maintain. A truly brilliant and professional service. Thanks Nic.