Bassets Solicitors - Rochester

Mark A.

We used Bassets for my wife’s parents who sadly passed within two days of each other. It took months to get a price for them to do probate for both parents, we had to chase continuously on the phone and in person, the secretary would say the solicitor was either away in a meeting or working from home but assured us she would contact us a soon as possible. It is no exaggeration to say it took over a month before she called us back. At a time of great personal loose bassets were beyond un professional. Even when our financial advisor and new appointed solicitors tried contacting bassets they still haven’t replied. Absolutely disgusted with their service (or lack of). I wouldn’t recommend them to my worst enemy. The sad thing is they probably wont even read this review.

James B.

From the first time that I contacted Bassets and through to the last appointment they have been brilliant. Their communication has been precise and punctual with no questions considered a waste of time.

Rob Weston has been magnificent in his professionalism and how he’s gone through all of my worries and struggles.

I thoroughly recommend Bassets

kelsi T.

Suman was an amazing solicitor had everything needed for family court way before the deadline, always in contact via email and helped win my case.

Rebecca W.

Great experience with Bassets helping me evict some tenants. They were supportive throughout and quickly answered any questions I had. I highly recommend them.

Jo E.

I can not thank Paul Ruse enough for achieving the best possible outcome for me. He was so professional and knowledgable and did his absolute best throughout the whole process. Paul really goes above and beyond to help his clients, I’m so grateful and I highly recommend Paul. I was super nervous prior to talking with Paul as I had never been in a situation like this but I was truly in the best possible hands, he reassured me and then he carried out exactly what he said he would. Paul is an absolute legend and an unsung hero in my humble opinion and I can not recommend Paul Ruse highly enough .

Barry R. P.

5 weeks now I have been calling, both offices, to get an appointment to just sign and witness our wills, prepared before Covid. I just get promises of call backs. I get nothing. I need quite a lot more work done, but I won’t be going near their offices.

AFW

Bassets were absolutely brilliant handling my house sale and purchase. There were a few bumps in the road and their advice and support really helped me get through the process and to a successful end! I loved that they always took my calls, and also that they're on my high street so I could pop in with documents - or questions! Big thanks to the whole team!! I definitely recommend.

Sarah C.

We used Bassets' residential conveyancing services and could not fault the service we received. Communication was great, with all instructions clear and legal terminology explained. Would recommend if you are looking for a smooth transaction.