Bramcote Lane Post Office - Nottingham

Bramcote Lane Post Office

The Bramcote Lane Post Office, located at 191 Bramcote Lane, Nottingham NG8 2QJ, United Kingdom, is a vital service hub for the local community. This branch offers a wide range of services, ensuring convenience and efficiency for all its customers.

Location and Contact Information

The post office is situated at the heart of Bramcote, with easy access via public transportation. It is a wheelchair-accessible location, ensuring that everyone can utilize its services. You can reach them by phone at 1159283544, or visit their website for more information at postoffice.co.uk.

Services Offered

The Bramcote Lane Post Office provides a comprehensive range of services, including:

• Postal Services: From sending letters and parcels to buying stamps and using the post box, all your postal needs are catered to.
• Banking Services: This branch offers basic banking services, allowing you to deposit and withdraw cash, pay bills, and more.
• Business Banking Services: They provide services tailored to small businesses and entrepreneurs.
• Courier and Mailing Services: For those with larger shipping needs, their courier services ensure safe and prompt delivery.
• In-Store Pick-Up and On-Site Services: You can collect online shopping items and access various on-site services.
• Delivery Services: They also offer a delivery service for added convenience.
• Wheelchair-Accessible Parking and Entrance: The post office is designed to be accessible to all, with a wheelchair-accessible car park and entrance.

Moreover, they accept various payment methods, including credit and debit cards, as well as NFC mobile payments.

Customer Reviews and Feedback

The Bramcote Lane Post Office has a Google My Business rating of 3.3/5 from 142 reviews, indicating a generally positive experience for customers. Many reviewers highlight the friendly and helpful staff, with special mentions for Ryan and Aruna. The personal approach of the staff is often praised, creating a welcoming and customer-focused environment.

One reviewer expresses their appreciation, stating: 'Love my local Post Office. staff is extremely friendly, helpful and apply a personal approach. Thank you.' This sentiment is echoed by many other customers, reflecting the high level of service provided by the Bramcote Lane Post Office.

The post office also receives praise for its convenient location, easy parking, and wide range of services. Some customers suggest areas for improvement, such as extending opening hours and offering more services, indicating a commitment to continuous improvement.

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Keywords: ['Bramcote Lane Post Office', 'Postal Services', 'Banking Services', 'Business Banking', 'Courier Services', 'Mailing Services', 'Shipping Services', 'Customer Reviews', 'Customer Feedback']

👍 Reviews of Bramcote Lane Post Office

Zheni P.

5/5

Love my local Post office...staff is extremely friendly, helpful and apply a personal approach (always nice and it makes you feel special 😊). Big shout out to Ryan, Aruna and all the rest of them ( I'm sorry I don't know all your names, but you're all awesome). Thank you 🤗

Ken Z.

1/5

I usually use this post office to get Saturday newspaper, the younger and taller lady and other young lads at the right hand counter were very friendly. Today I went there to return my parcel and served by an older lady who was cold and rude. She kept telling me off for no reason. She said, I should have stood in the queue where people are waiting to post items. It is not true, I have been there many years and I have returned items before . The queues are usually separate. Or she could have just asked me to wait in the correct queue if the queue arrangement is changed that day. There is no need to talk to me like that. It was very embarrassing as a lot of other people were looking at me while she was telling me off. She then told me off for not sealing the package. The parcel was ready to be sealed and I was waiting for her to check everything was okay before I sealed it up because sometimes returned items need to be packed separately. The whole experience was unpleasant. I don't think I will be going back there.

TheStatueOfLibertyy

1/5

Relieved and NOT surprised to see the poor reviews of this post office. I always avoid visiting which I should not have to- (as a local who has lived in the area for 27 years) due to the intimidating bullying like attitude of the two Asian women who run this place. I felt after my experience today, I needed to write a review. She asked me the exact weight of my parcel and when I apologised and said I am not sure, she replied “well maybe if you open and look, you will find out” ? She also rolled her eyes at me just charged me tracked and signed without asking. She then started talking in her language with the older women, who is equally, if not more, vile. She didn’t even say bye or thankyou. Disgusting customer service. Will never be returning.

Matthew M.

5/5

Excellent service from Emma Aruna and the team. Always friendly and helpful despite the pressure to serve the growing queue if customers!

Marilyn M.

5/5

Excellent service provided by member of the staff named kay after a new v5c enquiry definitely knows her stuff definitely recommend this post office

William B.

5/5

Brilliant experience today, had to post multiple different items including an international parcel. It took some time but Aruna was really helpful and friendly during the whole thing

Richard S.

5/5

Lovely friendly and helpful staff. I’m in the post office most days and always greeted with a smile.

Russell O.

5/5

Ryan Gave me some wonderful treatment , and inflated all my balloons in a quick and short time , 5 stars!