Callan Financial Group - Glasgow

Gaby G.

I have had a terrible experience with Callan group. When I first made my enquiry with them they were very helpful and responsive - a lot like the 5 star reviews on here. I am a private individual who required help with submitting some Self-Assessment forms. I was asked to make payment in advance, which I did. After the payment was made nothing happened. I struggled to get any responses despite regularly checking in to ask for progress. I kept getting automated emails asking me to fill in a particular detail (UTR number) in my paperwork, which I did not have. I had asked Callan how to obtain one, and I have an email trail showing explicitly that they told me they would organise the application for a UTR themselves. I did everything I was asked promptly, including posting the necessary form from the HMRC website. I phoned and emailed about this issue with no success. The automated emails kept coming. After several months, I asked for my money back. My emails were completely ignored. After several more phone and email attempts, I ended up submitting a claim via the Sherriff court and the decision was made in my favour that Callan must refund me my money + interest and expenses. I am now waiting for them to respect the decision of the court and pay. So it goes without saying that I do not recommend this company. At no point, over the year it took for this to unfold, did Stephen Ward or other colleagues bother to pick up the phone and speak to me to try and resolve this despite me asking repeatedly for a conversation. A huge and stressful disappointment - I paid hundreds of pounds for their services and they carried out absolutely none - zero - of the work.

david P.

In circa 4 years - I have never met anyone personally from Callan/Stephen Ward.

However the work from Magda & Kirit has been excellent from a personal & corporate tax perspective.

Sam P.

I approached Callan Financial Group in need of support with my self-assessment and some queries I had on expenses etc. Stephen was more than helpful, and very patient throughout the whole process. He took time to really explain how tax worked and was really helpful from start to finish. I won’t hesitate to return to them in the future!

Katie A.

Stephen has been equally professional and knowledgable in his field of expertise. He was always contactable and ensured we were kept up to date with any updates on our relations. I would highly recommend Stephen and his team for any accountancy advice or guidance. Thanks again Stephen for all your help.

Jacob ..

Stephen has been excellent from the beginning. Explained everything from top to bottom and is always available either by phone or email regarding my Ltd company. Expedited my self assesment in order for me not to incur any HMRC charges an unfroze my bank account. Very freindly and very professional. Overall i would recommend and satisfied with Callan Group!

Katie S.

Really professional and comprehensive team. You feel in safe hands working with Callan, and will be using them in the future. Great service!

Mozafar H.

I finally feel on top of my company's accounts after years of subpar accountants. They take the time to explain things to you, and they're very responsive in general and use good systems that make you feel like they're always keeping on top of things. I would recommend them without hesitance.

Sandy H.

I reached out to Callan Accountancy because I was looking for someone to help me with a personal tax issue regarding an international transfer from a trust, since it was a complicated issue that I wasn’t able to work out myself. I had battled previously to find an accountant who would help me on a once-off basis, but I heard back from them within the hour. Stephen referred me to his colleague Brendan, who has experience with international trusts. Brendan was very friendly and knowledgeable and I felt confident that he would be able to answer all my questions. Ultimately I ended up not needing his services at this time, but if the needed arises again I wouldn’t hesitate to get back in contact. I would definitely recommend to anyone looking for personalised, budget friendly accounting help and advice.