Custom Controls - Smart Home Automation & Home Cinema - London

Introduction

Nestled in the heart of London's City of London district, Custom Controls - Smart Home Automation & Home Cinema is a specialist in transforming residential spaces into state-of-the-art, intelligent homes. With a focus on bespoke solutions and exceptional service, this company has been serving the capital and beyond since its inception. Let's delve into the world of Custom Controls, exploring their main services, location, unique features, and practical information, while also highlighting the positive aspects mentioned in customer reviews.

Main Services

• Smart Home Automation: Custom Controls specializes in integrating various smart home technologies into a single, cohesive system. This includes lighting control, climate management, multi-room audio, and advanced security solutions. Their systems are designed to be intuitive, energy-efficient, and tailored to the client's lifestyle.
• Home Cinema: The company creates immersive home cinema experiences, from dedicated cinema rooms to discreet, multi-purpose spaces. They offer a range of high-end audio-visual equipment and expertly design acoustics and lighting to enhance the viewing experience.
• Networking Solutions: Custom Controls ensures that clients' homes have robust, reliable Wi-Fi networks, supporting multiple devices and high-bandwidth applications. They also provide data cabling and infrastructure solutions.
• System Integration: The company's expertise lies in bringing together various technologies and services to create a unified, seamless smart home ecosystem. This might include integrating electric shutters, pool controls, or smart fridges into the main system.

Location and Access

Custom Controls is situated at 88 Wood St, City of London, London EC2V 7RS. This central location puts it within easy reach of many of London's key areas. Transportation links are excellent, with Moorgate, Bank, and St. Paul's stations all within a short walk. The nearest tube station, Barbican, is just a 5-minute walk away. For those driving, the A40 and A1 are both nearby, and there are several NCP car parks within a 10-minute walk.

Parking: As mentioned in their 'Other points of interest', street parking is paid, so visitors may prefer to use one of the nearby car parks or public transport.

Featured Characteristics

• Bespoke Design: Custom Controls prides itself on creating unique, personalized solutions. They work closely with clients to understand their needs and preferences, resulting in systems that are both functional and aesthetically pleasing.
• High-End Brands: The company partners with leading smart home technology brands, including Crestron, Control4, Lutron, and Sonos. This ensures that clients receive the best possible products and support.
• After-Sales Support: Custom Controls offers ongoing support and maintenance, ensuring that clients' systems remain up-to-date and functioning at their best. They also provide training to help clients make the most of their new smart home features.

Practical Information

• Contact Details: You can reach Custom Controls by phone on 02030120321 or via their website, customcontrols.co.uk.
• Opening Hours: While an appointment is typically required, the company's office hours are Monday to Friday, 9:00 AM to 5:30 PM. However, it's recommended to contact them directly to schedule a visit.
• Services Area: Although based in London, Custom Controls serves clients across the UK and internationally. They've completed projects in locations as diverse as Hong Kong and the Caribbean.

Positive Aspects from Customer Reviews

With an average rating of 5/5 from 8 reviews on Google My Business, Custom Controls receives high praise for their professionalism, attention to detail, and excellent customer service. Here are some specific positive aspects mentioned in reviews:

• Expertise and Professionalism: Many customers commend Custom Controls' deep understanding of smart home technology. They consistently deliver high-quality work and provide clear, patient explanations to clients.
• Attention to Detail: Several reviewers appreciate the company's meticulous approach to system design and installation. They ensure that every aspect of the project is carefully considered and executed.
• Customer Service: Custom Controls is praised for its responsiveness and willingness to go the extra mile. They're always ready to help, even after the project is complete, as shown in the testimonial about their Crestron system support.
• Project Management: Customers appreciate the company's ability to manage projects efficiently, keeping them on schedule and within budget. They also communicate progress clearly and regularly.

👍 Reviews of Custom Controls - Smart Home Automation & Home Cinema

Strafford M.

5/5

Dave at Custom Controls set up a Crestron system at my place in London in 2016. They did an excellent job and have always been available, in the years since, to make sure it runs perfectly. Great expertise and great guys. Strongly recommend.

David L.

5/5

An Excellent service
I found Custom Controls using a Google search looking for a team that could help with my Crestron home automation system in the north of England. Working with them has been a pleasure.
I have found the service provided to be excellent. All enquiries and emails are answered promptly and the work done has been to a very high standard. They have finished off a project previously abandoned by another team. They have added to and enhanced my system in a very professional and efficient manner. Their charges are competitive.
This was not my experience with another Creston service provider who was not reliable and lost interest after the initial project.
I have had further work carried out by Custom Controls and again it has been efficient and done in a timely fashion.
I will use them again when I require additional work. I strongly recommend Custom Controls for any Crestron and home automation related work. Dave and Marcus are a great team and any problem, however small has been easily remedied.

Rebecca S.

5/5

The team at Custom Controls are completely on the ball and easy to reach for the maintenance of our Crestron system. They are readily available to help within minutes and answer all my questions with simple solutions; usually within minutes. If I need them for anything more detailed they are quick to arrange a visit to our property which has an extensive AV system and I wouldn’t trust it to anyone else. Friendly, professional and reliable, highly recommended.

Lindsay A.

5/5

Great experience with Custom Controls. They set up the UnifFi wifi in our Victorian house, which was difficult because of thick walls and four floors. They showed a high level of professional skill, were easy to deal with and never in a hurry. Over the last 2 years they have been immediately available to deal with queries. We strongly recommend them.

Winston W.

5/5

Custom Controls are a very forward thinking professional installation company. We have worked together on many projects in the past, and our experience with them has always been excellent.

Jodie O.

5/5

Being very familiar with Custom Controls’ work, I can say that it’s great. What they produce is always up to the highest standard; they are very professional and never disappoint.

Kenneth B.

5/5

Great experience. WiFi is working well after many years of subpar performance with the standard BT equipment. Highly recommended.

Matt C.

5/5

Great company who really know their stuff when it comes to AV & Home Automation!

Strafford M.

5/5

Dave at Custom Controls set up a Crestron system at my place in London in 2016. They did an excellent job and have always been available, in the years since, to make sure it runs perfectly. Great expertise and great guys. Strongly recommend.

David L.

5/5

An Excellent service
I found Custom Controls using a Google search looking for a team that could help with my Crestron home automation system in the north of England. Working with them has been a pleasure.
I have found the service provided to be excellent. All enquiries and emails are answered promptly and the work done has been to a very high standard. They have finished off a project previously abandoned by another team. They have added to and enhanced my system in a very professional and efficient manner. Their charges are competitive.
This was not my experience with another Creston service provider who was not reliable and lost interest after the initial project.
I have had further work carried out by Custom Controls and again it has been efficient and done in a timely fashion.
I will use them again when I require additional work. I strongly recommend Custom Controls for any Crestron and home automation related work. Dave and Marcus are a great team and any problem, however small has been easily remedied.

Rebecca S.

5/5

The team at Custom Controls are completely on the ball and easy to reach for the maintenance of our Crestron system. They are readily available to help within minutes and answer all my questions with simple solutions; usually within minutes. If I need them for anything more detailed they are quick to arrange a visit to our property which has an extensive AV system and I wouldn’t trust it to anyone else. Friendly, professional and reliable, highly recommended.

Lindsay A.

5/5

Great experience with Custom Controls. They set up the UnifFi wifi in our Victorian house, which was difficult because of thick walls and four floors. They showed a high level of professional skill, were easy to deal with and never in a hurry. Over the last 2 years they have been immediately available to deal with queries. We strongly recommend them.

Winston W.

5/5

Custom Controls are a very forward thinking professional installation company. We have worked together on many projects in the past, and our experience with them has always been excellent.