Helpbox UK - Fareham

Eric A.

Working with Seth at Helpbox has been an excellent experience. From the start, he has been professional, approachable, and incredibly reliable. One of the things I value most is how promptly he replies to any queries no matter how big or small. His responsiveness gives real peace of mind, especially when dealing with time-sensitive matters.

Seth explains everything clearly and takes the time to make sure I understand each step, which has been incredibly helpful. His attention to detail and the care he puts into his work are evident in every interaction. It’s clear that he genuinely wants the best for his clients and goes out of his way to provide high-quality support.

I’ve been really impressed with the service so far and feel confident knowing I have someone as knowledgeable and dependable as Seth to turn to. I’m looking forward to continuing to work with him and would highly recommend his services to anyone looking for a trustworthy and responsive accountant.

Pulsa K.

I have been a client of Helpbox for at least 6 years now.
Seth is very professional, has patience and always helps me with any quires I have and puts my mind to rest. Previously, I dealt with Robert and he was very professional and helpful with me. Very good service and I am very happy with Helpbox.

Leanne H.

I have been using Helpbox for about 13 years now and they have been amazing! They have really helped me through the growth of two of my businesses and we couldn't function without them.

Before Helpbox we started out with a different accountant and there really is no comparison, Helpbox really do help the business thrive and let you know what you are entitled to.

Rob our accountant has been helping us from the start and he has been fantastic, so attentive and on the ball.

Michelle is amazing for new businesses, the time and effort that she gives to her clients and potential clients, as well as also looking after established businesses.

We really can't recommend Helpbox enough, if you need accountants, you will not be disappointed.

JP M.

I had a really nice and helpful chat with Seth yesterday. He was polite, he listened and thought carefully about solutions for my issues. He helped me further by providing some calculations this morning. I am most impressed with Seth. If your company can attract, retain and reward people like Seth, I anticipate further success! Many thanks Seth for your help.

Adam M.

Professional, knowledgeable and friendly. I reached out to Help box to do my accounts as a self employed business owner and wouldn’t look back at my decision. Charles Tegerdine is my main point of contact and he is fantastic. No request is too much, he has made the self assessment process feel like a breeze and at a point where I don’t need to worry about it! Thank you Charles and the team at help box, will look forward to working with you in the years to come.

Smile C. A.

Seth provided indispensable support for a critical and time-sensitive accounting need. His capacity to address the immediate demands with such precision and deliver the service punctually underscores a high level of professionalism and dedication. I am thoroughly impressed with the expedient and effective resolution.

Wagging4Walks D.

I have been with HelpBox for 3 years they started off OK and have unfortunately gone down hill from there.

The biggest problem seems to be communication between the junior staff and the senior accountants and manager as well as a general feeling that as a small or micro ltd company you are not priority. I have had to wait weeks to get answers to simple questions, I threatened to leave late 2024 and they gave me 3 months for FREE no improvement. I have had to correct silly mistakes on accounts but the main thing is when I call no one is ever avaliable and don't ever get back to you.
The actual accounting staff and managers seem competent and get things done but getting hold of them is hard.

It's frustrating to speak to so many junior staff and never seem to get the answers or get fobbed off and yet 5 mins with an accountant often fixes the problem.

I can't recommend them to anyone it has been and utter shambles and really an embarrassment to a company with over 900 accounts.

They need to move with the times and use encrypted buisness WhatsApp to speed everything up with managerlment oversize on the chats or a similar new system.

I get the impression they are a mid size company trying to be a big firm and failing; splitting at the seams and losing clients fast.

1/5 for there only redeamimg staff Rob (accountant) and Katie (Accounts) & Issy in (payroll) it would be 0 otherwise.

In 3 years I never felt this company cared about my buisness only those names above.

Communication 1/10
Accountantancy services 4/10
Prices 6/10
Personal care 2/10
Taking responsibility 3/10

Sightline (. T.

Helpbox has worked on our accounts for the second year running. They are highly efficient and incredibly amenable. Oliver provided excellent support and advice throughout the process and responded to my concerns with professional guidance. Top marks! I will definitely ask them to do this year's accounts.