Hilton at St George's Park, Burton Upon Trent - Burton-on-Trent

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Excellent Hotel and Service. Stayed recently to attend a business conference. Parking very easy and stunning venue. Buffet type breakfast which was delicious and well presented. Plenty of choice of both hot and cold drinks and staff very friendly and attentive.

Emma T.

It’s the staff that make this hotel so special. They’re so incredibly friendly and can’t do enough for you. We had a lovely time staying with our 2 children (15 & 13) who were in awe of all the pitches and loved using the pool. The breakfast buffet is exceptional too.
We used this hotel as a base to head to Alton Towers.
We’d highly recommend St George’s Hilton and hope to be back one day.

Pooks987

I was impressed from start to finish. There was plenty of parking available, the staff were friendly and welcoming, the gym was great, and the room service was very good. Everything ran smoothly and made for a really enjoyable stay. I’ll definitely be back in the future!

Kim

Beautiful setting, beautiful building. The only thing that would have given it 5 stars is having usb charging points in room, and consistent refreshments - some of my colleagues had cans of water - jelly beans etc - my room had std coffee/tea making facilities. As there were many colleagues attending for a conference would have been nice to have consistency.

Stewart A. A.

A Heartfelt Stay at Hilton St. George's Park

My wife and I recently stayed at the Hilton St. George's Park, and what began as a wonderful surprise gift from her, combined with tickets to watch the England U19 Lionesses play Austria, became an even more memorable experience thanks to the exceptional staff.

I've always believed that the true measure of any business isn't how they perform when everything runs smoothly, but how they respond when challenges arise. That's when you truly see their values and leadership in action. We had the opportunity to experience this firsthand when we encountered a minor issue with our room. It wasn't anything major, more cosmetic than functional, but when we mentioned it at the front desk the following day, the response we received was nothing short of extraordinary.

The young gentleman at reception (I'm ashamed I cannot recall his name) immediately took our concerns seriously and promptly involved his manager, Sarah Smith. The way they both handled the situation was truly admirable. They made us feel genuinely heard, cared for, and valued as guests.

I cannot speak highly enough of these two individuals. Sarah, in particular, has a remarkable ability to make you feel like family rather than just another guest. She embodies that increasingly rare, old-school hospitality approach: hands-on, patient, and willing to take whatever time necessary to ensure your complete satisfaction. It's professionals like Sarah and her colleague who form the backbone of any successful business, working tirelessly behind the scenes to smooth out every wrinkle and ensure each guest's experience is exceptional.

I sincerely hope Hilton recognizes and appropriately appreciates these outstanding team members. They are true assets to the organization.

Thank you, Sarah, and thank you to your wonderful colleague. While we may have forgotten your name, we will never forget how you made us feel. When we return from the Cayman Islands, we'll definitely make a point of visiting again.

Hasnain K.

What a gem this is. Extremely peaceful and relaxing. Beautiful place to walk around. Cleanliness was really good and the swimming pool/spa facilities were great.
Excellent service special shoutout out to Finley.

Kevin G.

I spent two days here for a work conference and felt compelled to leave a review to highlight how exceptionally well trained and helpful all of the staff members were.

From breakfast to lunch and through the entire event they couldn't do enough for us.

One senior staff member, Jennifer, was particularly helpful with attendees and is one of the key reasons we're looking to return to this location for our own annual conference. Her full team were also brilliant as were the evening drinks crew, though they were quite badly understaffed!

I felt it needed to be said because there only seems to be people moaning about young people's inability to provide top level service, which the staff at the Hilton clearly showed to be nonsense!

david B.

It is very large and impressive when you arrive. The check-in process was poor in fairness and explaining room location, breakfast, check out, and so on, but I will say none of the staff were rude but just nowhere near the wow factor. Beds are super hard, but that's personal preference. The room wasn't cleaned the best with items left from the previous person and also dirty towels. Breakfast was the highlight, but my overall stay was very average and forgettable. Maybe looking at the outside and walking in, I was expecting more.