Horwich Cohen Coghlan Solicitors (HCC) - Manchester

Imad

Had Joe Dodman and his team representing me for a motorbike accident I was involved in a couple years ago and I couldn’t have hoped for a better outcome. Updated me when it was relevant and was very clear in their communication throughout the whole process, couldn’t recommend them enough

Carl F.

we found hcc Solicitors very proffesional and attentive managing our claim Vicky Hewes was always abrest of everything and kept us informed at all times It lasted a long time but she kept going and we will always be truly greatful for her endevours

Vayerr

Joke of a company. I'd make a better solicitor after spending 5 mins on Google. Absolutely shocking communication with myself and between the team at HCC.

Case has been ongoing for 4 years now. Endless months without response to my emails and without any updates at all. 2 solicitors have quit and I wasn't informed till I rang and the 3rd one couldn't be bothered to contact me and once he has (only because I chased this up), he couldn't be more useless if he tried.

I've been told A, B, C and D by same and different solicitors but suddenly someone changes their mind and it's X, Y and Z.

No handover at all between solicitors, nobody knows anything, they try and steal money from you by claiming more needs to be paid despite VERY CLEAR paperwork stating otherwise but until you argue it and point it out, they won't take notice of.

Complaints team is absolutely horrific too. Been told complaint can take 8 weeks to be dealt with. It's been approx 20 weeks and not a single response to my follow ups. Next step is Ombudsman so that's where I'll be going.

Absolutely disgraceful company. Do not recommend them at all. Wouldn't wish them on my worst enemy.

(Oh and I have everything in black and white clear emails so it isn't just a random rant)

Anonymous

Absolutely shocking excuse of a solicitor firm, wouldn't recommend them to my dog, had an ongoing claim for the best of 3 and a half years where I am assigned a solicitor that leaves within the month, as to which you are not even informed until you call them, then the process is back to square one. Good luck getting thru on telephone as they let the phone ring for 10 seconds until telling you all of their team are busy. Also good luck getting your emails replied to, as it often takes up to 8 weeks for a response. Have to demand a chase until you are actually given a reply.

Doesn't deserve the one star that I've given

Lis E.

Would recommend HCC solicitors. Especially Joe Dodman. Always kept me up to date. Very good communication. Helped me through every stage of the case from start to Finnish. Can’t thank him enough.

Michelle L.

Excellent, professional service from a highly competent, efficient, caring and compassionate team. Thank you 🙏🏻

Tova L.

These solicitors are extremely dedicated, helpful, and personable. They will go the extra mile! I discovered them through a service in the hospital after a major car crash when I was in bed and in pain, then they helped me to realise that we might have a case. They are extremely professional and I felt totally comfortable working with them. I thank them so much for all their efforts, and we got the claim we were seeking. They came personally recommended and I trust them with everything.

Jake J. G.

Terrible almost five years of waiting, almost no communication told not to send multiple update emails, well if you did give regular and tangerble updates we wouldn't have to ask!!! Absolutely disgusted with the way our case has been handled do not deserve the clients save yourself time, effort and alot of stress and go elsewhere