inniAccounts Ltd - Derby

Asher K.

They were absolutely terrible. Hard to reach, used proprietary software and their onboarding took over 9 months. Lacked visibility of my accounts and absolutely no guidance or review given at any point.

Daniel R.

The worst possible nightmare! I can’t put into this review how horrible my experience with Inniaccounts was; otherwise, I would have had to post an essay. I was led to believe we could trust our accountant, but I learned the hard way that we need to double check everything they do before approving anything. Inniaccounts managed to mess up with my PAYE account, my VAT account, my bookkeeping account, and my self-assessment tax return. I ended up paying significantly more tax than I was due and had a VAT penalty point awarded. All due to Inniaccounts staff incompetence and carelessness. Their software is very poor, their staff is very junior and inexperienced, and their senior team is arrogant and has zero customer care knowledge. If you raise a complaint about anything, one of their directors will contact you and invite you out. If you are looking for a proper accountant, you should look elsewhere.

Bleddyn R.

I was unsure about running my own business at first but I've been a customer of inniAccounts since 2016 I can honestly say the service they provide is excellent. Their software makes managing my business a breeze with new features added on a frequent basis.

I can't speak highly enough of the team behind inniAccounts, they're always quick to respond and the information they provide is invaluable.

This is an excellent accountancy services and I highly recommend them.

Tuuli B.

I love the service I receive from inniAccounts - fast, professional and friendly. Thank you Chloe and the team! I contact the team via email for non-urgent questions, and sometimes call the office if I need some last-minute advice on what I need to do and when by. The software that they provide is excellent and guides you through expenses, VAT returns and the like. I also enjoyed having an annual review which helped me plan for the following year as well as gave clarity on all the outstanding items for my first year in business.

Curtis H.

I have been using Inniaccounts for 6 years and over this time I have been very happy with the service. While the company provides a high quality software capability, its the staff in customer services and their accountant that really shine. I have had director's loans, mortgage applications, job referencing, changes to IR35 and non trading status, that all have required help. The organisation has a very deep level of knowledge and as such the staff, even new staff, are always answering my queries to the highest standard and almost universally within a day.

Nishaan S.

I have been a client with inniAccounts for more than two years and right from the start they have been extremely supportive in helping me setup and manage my business. The portal/software is great as it is very intuitive and simple to use. It holds all important Company information documentation (Certification of incorporation, VAT registration etc) so I can easily access my information whenever I need. You can easy create and send invoices from the portal, link your bank account and get all the feeds digitally so no need for receipts (save the environment!). But if you do pay with different bank accounts you just snap a picture of your receipt and it will be linked to your expenses. It also has a handy app that you can quickly access your account or add receipts from your mobile device.

I have received first class professional service from a first class company. I highly recommend using inniAccounts for their accountancy software and knowledgeable staff.

Lee B.

I have been a customer of inniAccounts for 3+ years and cannot fault them in any way.
They definitely look after me and my business and are super proactive with regards my accounts.
I'm currently running two companies sets of accounts with inniAccounts and wouldn't hesitate to recommend them to anybody looking for an accountant

Simon L.

One of the reasons I didn't set up my own business a number of years ago was because I'd assumed it would be quite difficult, with a lot of form filling and red tape. Using inniAccounts to set up the company and sort out all of the legal requirements meant that this wasn't the case and in fact it was really simple and easy. I wish I'd done it years ago!!

I've now been using their services for almost 3 years and I must say I have had no problems whatsoever, everything runs smoothly, the software is easy to use and understand and if I have any queries then there are fact sheets available or I can ask one of the knowledgeable staff who usually respond within a day.

I'd have no problems recommending their services to anyone.