KT Management Company (UK) Ltd - Brierley Hill

Jake H.

If I could give 0 stars I would...

Terrible company, don't give you any notice at all on price increases
This year service charges £1,200, had a letter yesterday for next year a Whole 73% Increase.
I'm filing a formal complaint and will be going to the Legal Ombudsman for this, how in the world can you justify a 73% Increase, absolutely outrageous.
And better still, the letter I've had basically blames the recent budget announcement from the government 😂 you can't make it up.
Oh they also don't give you any notice and expect you to pay it within 14days, how do you expect people to come up with another £868 within 14days before Christmas, absolute Joke of a company you should be ashamed of yourselves

If your thinking of renting somewhere or buying a flat, ask who the management company is, if its KT MANAGEMENT Stay well away

Tai C.

If I could give 0 stars, I would *SECTION 20 PLEASE READ*

These people have no morals or ethics. If they issue a section 20 DO NOT PAY IT. They are more than likely illegal directors of your building's management company and you should band together with other leaseholders, and have them removed.

Unfortunately, they do not respond to requests to become a director (check the company's articles of association, if you are a leaseholder it is likely to be your right). You will have to take them to a tribunal and they will be forced to resign as director's.

If you have already paid but the S20 works are not yet underway, worry not. They are legally required to hold these funds specifically for their intended purpose, and can be recovered when you force them out as directors, then proceed to fire KT management and elect a more suitable company to fulfil the role.

Get in contact with me on Facebook or something if you want help with it. It's much better than paying what they may demand and I won't try to charge you, their loss is payment enough.

Robert W.

Absolutely terrible management company. Slow at responding to issues. Give the bear minimum or services. I've had to email them and remind them of the laws on testing units. State of the grounds, maintenance, constant emails to remind them. It has taken me 4 years for them to get the residential bin area secured due to fly tipping. Then they find the most cheapest way in trying to resolve the problem without any real thought process as to further issues developing. Would rather have a bunch of monkeys managing the place.... Oh sorry, I forgot..... We have.

Danny J.

A great management company from my experiences of dealing with them over the years. The estate has always been kept in great condition with regular cleaning and maintenance of all the communal areas. Cant really find fault and would highly recommend!

Arion D.

Very impressed and worth of money without them my apartment would be a mess”

Sarah D.

If i could give 0* I would, the staff are terrible took months to investigate a problem to the property building. NOT customer friendly, They wanted a contractor out to the property on their time. When told I was unavailable they simply didn't care. Staff has lied and actually hung up on me. As somebody who is disabled and suffer with chest pains and regular hospital visits, bad anxiety and phycological trauma and advice from my doctor that i need to step away for a little to allow time to heal they didn't care and kept insisting and pushing the visit for their time. The staff are rude, slow at investigating problems, and have no care if your sick and disabled and just hang the phone up on you. And not sympathetic at all when you are alone and have nobody in your life to help you.

Neil R.

Edit:

Terrible company, will not do an AGM which is overdue, they act as a Director of the company, but shouldnt act and will not resign.

Customer services to be fair are actually quite good, but let down by their accounts and management. Sent an email over 2 weeks ago, and just get the standard... someone will call you next week, but never happens.

Edit- that was only today when i called again. The previous times i was told will be last week and the week before.

Praveen T.

One of the Worst management company I have ever seen. They are managing our apartments where I rented in coventry.

Communal door is broken and they said they are replacing the door for the past two years and they didn't do.. Even if we mail them about the incidents they are not worried. They are also not worried about damages caused to the building by strangers.

I strongly don't recommend this company and don't fall in trap