NatWest Leigh Lancs - Leigh

NatWest Leigh Lancs: Comprehensive Banking Services in Leigh, UK

NatWest Leigh Lancs, situated at 32 Market St, Leigh WN7 1DX, United Kingdom, is a branch of the prominent NatWest banking group. This establishment offers a range of banking services, making it a go-to destination for financial needs in Leigh and its surrounding areas.

Services and Specialties

NatWest Leigh Lancs specializes in Banking and ATM services. The branch provides a wide array of banking solutions, including personal and business banking, loans, mortgages, and insurance. The on-site ATM enables customers to withdraw and deposit funds at their convenience.

Accessibility and On-Site Services

NatWest Leigh Lancs is committed to ensuring all customers can access its services. The branch features a wheelchair-accessible entrance and a wheelchair-accessible car park, making it easily navigable for individuals with mobility impairments. Additionally, the branch offers on-site services, such as currency exchange and safe deposit boxes, catering to a variety of customer needs.

Customer Experience

NatWest Leigh Lancs has received positive feedback from customers, with an average rating of 4.3/5 on Google My Business based on 21 reviews. Customers appreciate the professionalism and helpfulness of the staff. However, some customers have noted that the queue can sometimes be long, with a staff member encouraging the use of the ATM instead of serving customers directly. Despite this, customers generally commend the staff for their assistance once they are served.

Contact Information

You can reach NatWest Leigh Lancs via phone at 3457888444 or visit their website at locator.natwest.com for more information and branch-specific details.

👍 Reviews of NatWest Leigh Lancs

Gillian W.

5/5

You stand in the queue to be served and there’s a staff member to the side of the queue encouraging you to use the machine .
It does not matter how long that queue gets the person still stands there encouraging you to use a till instead of getting staff out to sort.
Never the less the staff are great when you do get served

Sarah B.

5/5

Fantastic service from Kathy and other members of staff including the manager whose name I forgot to ask.
I had quite a lengthy issue to sort out and it was dealt with brilliantly, nothing too much trouble. Staff professional yet friendly, lovely atmosphere in branch. We NEED to make sure our local branches are not closed down. Face to face cannot be replaced by computers.

Diane

5/5

I can't rate the staff in this branch highly enough. I have been in a number of times recently to sort different things and they always provide a comprehensive service and are patient and totally customer focused. It's a pleasure to have face to face contact as opposed to waiting hours on a phone then when you eventually get through they give you incorrect information or can't get you off the phone fast enough. Thanks Leih Natwest branch you do a great job.

Andrew W.

3/5

Always been a good branch. I transferred my account here in 1986. I do feel the staff are being hamstrung by corporate decisions. Service is very slow, there are only two counters available, but three or four machines. The machines can only give a very limited service, nothing like a person at a counter, so the is a huge queue waiting for the two counters. Not ideal to say the least.

Mark B.

3/5

On a whole excellent bank but internal machines need looking at .
Keep rejecting cash to be paid in.
These are supposed to cut waiting times and make things easier.
Just isn't working.

David L.

5/5

Bank staff seem friendly enough and helpful, tills inside with facilities to pay cash into account via if there’s a queue.
When you do actually deal with staff there not behind a screen so more face to face to deal
With rather than through a window where can’t discuss as clear and issues.
Bank is also open Saturday which is useful and they also are pet friendly i regularly visit with my German shepherd, also a water bowl is usually there near the entrance.

klausharpoon

3/5

Staff are nice and helpful etc, but my word if you need the counter and can’t use one of the paying in machines, be prepared to wait…and wait. Lots of people don’t trust the machines so prefer to use the counter. Typing this as I queue

Susan M.

1/5

4 times we have been to the bank, the que is down the street,who says we don't need high street banks, closing at 1 oclock? some of us are still working, at this sad time, dont mention online banking,