PS Tech - Uckfield

Stephen C.

PS Tech have provided our IT support since 2019. During that time we have overseen replacement of hardware, and moving from location based server to SharePoint. Paul remains closely involved with our requirements and is ably supported by his team from day to day helpdesk queries, to managing our new starters and projects. We would have no hesitation in recommending PS Tech!

Vickie E.

PS Tech set up my previous laptop way before the pandemic but now I wanted a faster laptop for when I was working away from the office/home. I have known Paul at PS Tech for more than 14 years so I trust his experience and advice implicitly. Paul supplied with me with a new Dell Latitude laptop, and it is soooooo quick!! As I do not live local to PS Tech, they also provided a service to set the computer up in advance and ship it to my home address. That saved me a lot of time and hassle (and heartache as I just don't have the patience they do), and I am glad I asked them. I have absolutely hit the ground running with it. Thanks so much to the team!

Judith S.

I volunteer at a small psychoanalytic charity and we chose PS Tech to help install a new email system to improve communications between committees, trainees and members.

We researched a few other options but PS Tech were responsive and helpful from the start, and seemed to understand what we needed. The pricing was also reasonable in comparison to others, especially given the amount of individual attention on offer. From the beginning PS Tech were thorough and conscientious in dealing with a technologically challenged organisation and helping us think through the best configuration for our needs. They recommended we use Microsoft 365, in particular Exchange Online and Microsoft Teams. They went beyond the call of duty to get us the best possible pricing from Microsoft.

Several of our members were resistant to the new system and needed help every step of the way, and PS Tech had their work cut out to make sure the project kept making progress. We required a lot of hands-on support getting all of our people setup with the variety of devices and requirements they each individually had. Some found it particularly challenging, but Dennis and Paul were extremely patient and thorough.

We are very pleased with the outcome, and even the most resistant members are starting to see the benefits. We've also been really pleased with how flexible PS Tech have been and how willing they have been to engage with our changing requirements.

I'm glad we chose PS Tech and we are looking forward to a productive ongoing relationship with them.

Paul P.

PS Tech - Paul, Steve, Dennis & co are a pleasure to work with. There is a sense of integrity that runs through the organisation. There is no 'fine print' where they are concerned. They are clear about their values and stand by their commitments. They are good at their work and pay attention to detail. We feel supported by them and trust them to make the right decisions for us.

Fairfield T. C. L.

Kevin and his team were very helpful in advising us on all the steps involved in moving from our old supplier when we decided to change to a VOIP telephone system. Once the hardware and software was all set up they answered all our questions and were very happy to make several changes to the system once we began trying it out. Based on our experience we would highly recommend PS Tech to anyone looking to change telephone supplier.

Louise

been using PS Tech for the last 2 months and feel our business is much more secure. Their service is second to none! as a business we feel safe and heard by PS Tech. Thank you!

Alan P.

I had a few issues with my old computers and i asked PS Tech for advice, and what i received was was greater that i expected. We had a new system that was well overdue and the entire setup ran very smoothly, i was very impressed with the level of expert advise and felt that what we received was value for money.
I would recommend this company without reservations, and the response
with with an issue on other computers was 5 star as well.

john A.

PSTech have twice sorted out complex IT issues for me very satisfactorily. The team are responsive, very helpful, polite and technically skilled. I have already recommended them to others.