SSP Direct Limited - Bolton

Introduction to SSP Direct Limited

SSP Direct Limited is a reputable safety equipment supplier based in Edgworth, Bolton, United Kingdom. Located at 23 Springvale, Edgworth, BL7 0FS, the company operates from a strategically positioned facility to serve a wide range of clients across the UK and potentially beyond. Their commitment to providing high-quality safety products and exceptional customer service is evident in their consistently positive feedback, as highlighted by an average Google My Business rating of 4.6/5 based on 19 reviews.

Company Overview and Specialties

SSP Direct specializes in the sourcing and distribution of a comprehensive selection of safety equipment. While the precise scope of their inventory is best explored through their website, it’s understood that they cater to various sectors, likely including but not limited to: construction, industrial, healthcare, and potentially education. The company’s focus on safety underscores their dedication to minimizing risk and protecting individuals in potentially hazardous environments. They aim to provide businesses and organizations with the necessary tools to maintain a safe and compliant workplace.

The company’s website, securitysafetyproducts.co.uk, serves as a central hub for information regarding their product offerings, company policies, and contact details. Visitors can expect to find detailed product specifications, safety data sheets, and potentially pricing information. The website is designed for ease of navigation, facilitating a smooth and efficient browsing experience for potential customers.

Location and Accessibility

SSP Direct’s physical address at 23 Springvale, Edgworth, Bolton BL7 0FS, provides a central location within the North West of England. Notably, the company offers a wheelchair-accessible car park, demonstrating a commitment to inclusivity and accessibility for all customers. This feature is particularly valuable for individuals with mobility impairments, ensuring they can easily access the premises.

Furthermore, the company accepts various forms of payment, including credit cards, debit cards, and other payment methods. This flexibility enhances the convenience for customers making purchases, catering to a broad range of financial preferences.

Customer Service and Reputation

Feedback from customers consistently praises SSP Direct's customer service. Several reviews specifically commend the helpfulness and responsiveness of staff members, with one customer highlighting the invaluable assistance provided by Jennie. This emphasis on personalized support suggests a dedication to building strong customer relationships and ensuring client satisfaction. The overall positive sentiment reflected in the Google My Business reviews indicates a strong reputation for reliability and attentiveness.

It’s clear that SSP Direct prioritizes building trust with its clientele. The combination of a broad product range, accessible facilities, and commendable customer service contributes to a positive brand image. It seems they are focused on providing a complete solution for safety needs.

Key Features & Contact Information

Here's a summary of important information regarding SSP Direct:

• Address: 23 Springvale, Edgworth, Bolton BL7 0FS, United Kingdom
• Phone: 1614137939
• Website: securitysafetyproducts.co.uk
• Payment Methods: Credit Cards, Debit Cards
• Accessibility: Wheelchair-Accessible Car Park

SSP Direct Limited presents itself as a dependable partner for organizations seeking reliable safety equipment. Their strategic location, commitment to accessibility, and strong customer service record make them a worthwhile consideration for businesses and individuals prioritizing safety and convenience.

👍 Reviews of SSP Direct Limited

Jane P.

5/5

Great choice of products and wonderful customer service. I would definitely recommend this company! Many thanks again.

ds S.

5/5

Super helpful, brilliant customer service.

A special thank you to JENNIE for her assistance, greatly appreciated.

Victoria B.

5/5

Superb, from A-Z.

Nervous ordering on-line, SSP’s service was seamless, from quick response to emails, friendly advice over the phone, mock-up signs for approval, quick delivery and high quality products.

Particularly happy as the researcher, cost-contributing neighbours equally delighted, such value for money for service and end product, thank you.

We’re very happy, thank you!

Daniel A.

5/5

Last week I purchased a couple of cages for my cctv cameras. I received a fantastic efficient service from the start. Will definitely recommend this company to my friends and family. Hayley was really helpful. If you want amazing customer service with a quality product then SSP direct is for you. Thanks again.

jeff F.

5/5

Great service, I damaged a special screw while fitting a camera guard and contacted them to hopefully just buy a couple of screws instead of the full kit and Mark at customer service sent the screws out at no extra cost.
Rare these days for a company to be understanding and helpful. Top marks.

Ben A.

5/5

Used this company for my business at Direct Assist, needed the product fast and SSP delivered, found Mark a pleasure to deal with, our parking sign was delivered fast and I found the team at SSP professional and always there to answer my call.
Will definitely recommend and use again.
Thank you again.

Anne C.

5/5

Exemplary customer service. The delivery company - let's call them PDP -made a mess of delivering my goods, and posted them to the wrong address. I notifed PDP, who never got back to me. I then contacted SSP who took up the issue immediately, followed it up with PDP, and promised to send a replacement if there was no progress.
Fast forward three days, and the package was delivered, but with no apology or explanation from PDP.
Fast forward four more days, and my Royal Mail postman knocked on my door with a PDP package, which he had picked up out of the goodness of his heart, as it had been delivered to the wrong address. This turned out to be the replacement SSP had sent me!
Frustrating as PDP's service was, SSP's was the exact opposite. I had quick responses to my problem, I was kept informed, a replacement was sent promptly (even though it wasn't SSP's fault) and I just generally felt that I was being treated as a valuable customer. I really hope to have an opportunity to purchase from them again in the future.

Sue S.

5/5

Amazing service. Crisp clear signs, speedy delivery and an unbeatable price. Don't usually bother with reviews but when service is as good as this I just had to!