Stourport Specialist Cycles - Stourport-on-Severn

Stourport Specialist Cycles: A Premier Cycling Destination

For cyclists seeking a reliable and knowledgeable partner in Stourport-on-Severn and the surrounding areas, Stourport Specialist Cycles stands as a leading choice. Located at 106 The Birches, Stourport-on-Severn DY13 9NR, United Kingdom, this well-established business offers a comprehensive range of services, catering to both seasoned riders and newcomers alike. With a dedicated phone line at 1299826470 and a user-friendly website at stourportspecialcycles.co.uk, accessing their offerings is remarkably convenient. The business operates as both a bicycle store and a dedicated bicycle repair shop, providing a holistic solution for all cycling needs.

Services Offered

Stourport Specialist Cycles prides itself on its ability to meet a diverse range of customer requirements. Their core offerings include:

• New Bicycle Sales: They stock a variety of bicycles suitable for different disciplines and skill levels, ensuring customers can find the perfect machine for their riding style.
• Bicycle Repairs: Recognizing that maintenance is crucial for optimal performance and safety, the shop provides expert repair services, covering everything from minor adjustments to complex overhauls. The team's dedication to swift and efficient service is consistently highlighted.
• Accessories and Parts: A wide selection of accessories, including helmets, clothing, and cycling tools, are available to complement any bicycle or enhance the riding experience.
• Custom Builds: For those seeking a truly personalized bicycle, Stourport Specialist Cycles offers custom build services, working closely with customers to design and assemble a bike tailored to their specific needs and preferences.

Convenience and Accessibility

The shop's commitment to customer convenience is evident in several features:

• In-Store Pick-Up: Customers can conveniently arrange to collect their purchased items directly from the store.
• Wheelchair-Accessible Car Park & Entrance: Demonstrating a strong commitment to inclusivity, the business provides a wheelchair-accessible car park and entrance, ensuring accessibility for all patrons.
• Quick Visit: The shop’s design promotes a ‘quick visit’ experience, streamlining the process for customers needing immediate assistance.
• Secure Payment Options: Customers can utilize a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, guaranteeing flexibility and ease of transaction.

Customer Feedback and Reputation

Stourport Specialist Cycles has garnered a positive reputation within the local cycling community, as evidenced by its impressive 43 reviews on Google My Business. The average customer rating is a commendable 4/5, reflecting the high level of service and expertise offered. Feedback consistently praises the team's helpfulness and willingness to go the extra mile for their customers. One customer specifically noted the team's responsiveness and ability to quickly diagnose and resolve bicycle issues, highlighting the value of their expertise. The proximity of Burlish Bike Park is also frequently mentioned as a benefit, suggesting a strong connection to the local cycling scene. The business’s dedication to providing a positive and hassle-free experience is a key factor in its continued success. It is clear that the staff are dedicated to ensuring customer satisfaction, offering assistance and guidance with a friendly and approachable manner.

Contact Information and Location Details

Address: 106 The Birches, Stourport-on-Severn DY13 9NR, United Kingdom

Phone: 1299826470

Website: stourportspecialistcycles.co.uk

In conclusion, Stourport Specialist Cycles is a highly recommended destination for cyclists of all levels. Combining a comprehensive range of services, a convenient location, and a commitment to customer satisfaction, it represents a valuable asset to the Stourport-on-Severn community. Their dedication to accessibility and responsiveness further distinguishes them as a premier cycling resource.

👍 Reviews of Stourport Specialist Cycles

simone M.

5/5

Don't and wouldn't go anywhere else!!. Tim has done nothing but be very helpful, just a phone call and he'll have a look at my sons bike ASAP... reasonably priced and nothing is ever too much trouble! Thank you Tim, I think with Burlish Bike park being so close too, we'd be lost without you in Stourport!

Stuart S.

5/5

Brilliant & speedy i rang on the morning I was told to bring my wheels in he'd sort out within a few hours great service and inexpensive aswell.

Mike W.

5/5

Changed the handlebars on my bike and the front brake cable was too small. Phoned and Tim said he was extremely busy but told me to bring it down, which I did supplied and fitted there and then somebody that goes out of their way to help is extremely rare these days. Thanks Tim top man

Lockfairy

1/5

No idea what the service is like. I pushed my bike all the way to the shop at a time when it was supposed to be open only to find it was shut and no notice on the door to say why or when it would be open. No one answered the phone either. It’s looking a bit run down, to be honest.

Stephen R.

5/5

Very friendly shop, I thought that I was going to have to leave my bike overnight for some minor repairs, but Tim did them there and then, and I was able to leave with my bike. All this in my lunch hour! I will definitely be using this shop again.

Sean B.

5/5

I recently purchased a second hand bike, but it had some issues with the gears and the cable routing. I bought the how to books and watched the YouTube videos, but i was not satisfied with my efforts. This morning i decided to ring Stourport Specialist Cycles. The owner Tim said bring it around now and we will have a look at it. After a quick look Tim and his assistant (Chris?) said come back in an hour and we will sort it. After a short walk around Stourport i returned to the shop and my bike was finally sorted. I rode it home and for the first time since i bought it i was pleased with the ride. When Tim told me the cost i was very pleasantly surprised and although i intend to do as much work on the bike as i can myself, i will definitely return to the shop when i come to the more difficult jobs. Many thanks Tim and Chris,

Shauna B.

1/5

Like another couple of comments on here, I found the man in the shop to be very rude! I needed a different type of valve to pump up tyres on a new bike. He made several comments about people needing their behinds wiping, how people don't know what they're doing and only came to him when they needed help!!! Surely that's what a bike shop is there for Not impressed!!

RICHARD S.

1/5

I don't normally leave bad reviews, but I thought I'd make an exception!

I have had a couple of poor experiences with Stourport Cycles over last couple of years. The most notable being when I rang to ask if he could fit a derailleur that I was having difficulty fitting myself. He happily accepted the request over the phone, but when I took my son's bike in to him, he made some snide comment about him selling derailleur's and having to wipe everyone's behind nowadays, who bring there own parts. I did begrudgingly still leave the bike with him, the only reason being my son needed the bike ASAP. I guess he'd had a bad day, but that's no excuse. Never been back and never will!