Wards of Deal Estate Agents - Deal

victoria white

I recently requested a valuation from Wards in Deal. William Sargeant, the Senior Sales Manager, attended and was very professional and friendly. His attention to detail with his information and advice was both informative and helpful. I would certainly recommend Wards to anyone considering taking the plunge ! Many thanks.

Katrina Hammond

What an amazing team (Will, Ellie, Amanda and Beth) All went above and beyond to secure a buyer for my property, especially Will who ensured that I found a property to purchase. They always kept me up to date with the progress. I will never be able to thank them enough for all their time, effort and support. Could not have done it without them. I would recommend Wards 100% to any one wanting to buy or sell. The team are a credit to the company. Thank you

Evan Davies

We come to wards because we were interested in viewing a house, Bethany emailed us with a couple of suggestions we thought we would like, one of these we absolutely loved and we put in an offer. It got accepted ☺️

If we didn't have this email from Bethany we would have missed out on this amazing house. We couldn't be happier, such an amazing service

Claire B

Ellie was beyond helpful in my property search in Deal. She took the time to really understand my requirements, and was open and honest about properties available rather than just trying to push any old property. She remained patient throughout my search, and went over and above. I'd highly recommend her for anyone looking to buy in the area; a real testament to Wards.

Andrew Chandler

Just bought my First House through Wards. As a First Time Buyer I could not have been Happier to have chosen this Estate Agent. From day one the whole team could not have done more for me. Beth got me booked in for a viewing within a day, I was given plenty of time to view the house and didn't feel rushed at all, even though she had another viewing after me. The next day I requested a second viewing and Beth made room in her day so that I could view that afternoon before making my decision to put in an offer. Beth also emailed me with any new properties that came up within my Budget whilst waiting to hear back from the seller so that I could view other properties before making my final decision.
As a First Time Buyer the whole experience was very daunting for me and the entire Team at Wards went above and beyond to help make the transaction as stress free as possible from the very beginning
I spoke with their in house Mortgage Advisor to get the best deal I could and they also helped me find the Solicitor to complete the process with.
Once my offer was accepted I was then passed on to Amanda to help deal with the completion of the Property. Again, Amanda went above and beyond to help speed up the completion process and even on her days off was always on the end of the phone to answer any questions I had.
As a Buyer I would 100% recommend Wards to my Friends and Family.
A very friendly bunch and they really couldn't have been more helpful if they tried.

Still Phone

We purchased two properties in Deal this year and what a contrast. One is through Bright&Bright, and the other through Wards. The first went like clockwork and on Exchange we received the keys attached to an impressive wooden key ring and a bottle of Champagne from the Sales Manager. Nice touches.

The second, through Wards, was a complete and utter fiasco from start to finish. A dysfunctional and busted Agency, which hadn’t even confirmed whether the Vendor had the rights to sell or not. Spoiler; she didn’t and Wards never checked! Two years later (yes seriously) when we were finally able to purchase, the Wards Sales Manager (William) refused to arrange a final viewing on the day of Exchange and Completion. He told us to drive past the property “if we wanted” but he was too busy Prospecting to open the door so we could see inside and Close the purchase.

On Completion did we get a bottle of anything from Wards? A keyring? Chocolate? A thank you even? Of course not. Nothing at all. All we got was the keys loose in a grubby used envelope. William didn't know which keys opened what.

We also received an email from William saying “I agree, a poor exchange viewing is important”. How Freudian, but how very true with Wards.

We would never treat anyone who bought anything from us this badly so we obviously wouldn’t pay a company like Wards to do that for us. We will buy more property in Kent but not through Wards, and obviously, property management wouldn’t be on the agenda either.

Wards Deal is basically the Estate Agency that constantly Prospects with a shotgun and treats buyers like dirt. The result is they cannot Close despite now and again Selling something without knowing why. It’s purely a volume game and not a people or value game for Wards. William couldn’t negotiate his way out of a paper bag.

PS. There’s a repetitive format to many of those 5Star reviews!

Graham

After my first visit to the Deal branch, I walked away feeling very optimistic and confident that after being on the market for many months, switching to Wards was the right decision. Lauren explained their marketing strategy and explained how other Wards branches would also seek potential buyers, they use professional photographers to show off your property to its best advantage. In a difficult market the viewings started and just over a month later my property was sold!! Lauren and her team are friendly, professional and understood what I set out to achieve, not only selling but also the type of property I was looking to buy, you can definitely trust Lauren to steer you in the right direction when it comes to finding the right property to buy for you!! Selling and buying properties can be very stressful, but I would highly recommend putting yourself In Lauren and her team’s hands, they are all very caring and knowledgeable when it comes to the property market!!

Jo Kay

Used Wards in Deal to sell my property, very professional throughout.
I was blown away by the after sale service by Amanda in the Deal office. Amanda was quick to get back to my emails, always with answers or directing me to where I could find information. I used the recommended solicitor which may have made this easier but she would chase relevant parties to move things along where needed from the bottom of the chain up which took a lot of stress off of myself which I was very grateful for.
Thank you Amanda and the team.
X